Society of Collision Repair Specialists

SCRS Announces Details on OEM Summit Sessions

Prosser, Washington, August 28, 2017 – The Society of Collision Repair Specialists (SCRS) announces session details outlining the content of the upcoming OEM Collision Repair Technology Summit (Summit) at the 2017 SEMA Show (Show.)

The Summit, held on Thursday, November 2nd, was first launched by SCRS four years ago to put Show attendees in a room with innovators in automotive structural design and technology that can create context around sophisticated advancements in vehicles and emerging technology, and the impact it will have specifically on collision repair businesses.

This year’s three sessions will address the impact that automotive research has on vehicle construction and functionality, the impact that construction and functionality has on performing once-commonplace repair procedures, and the impact that those OEM procedures – or failure to implement them – have on liability and safety.

The sessions will include:

9:00 a.m. – 10:30 a.m.

OEM1 | N241 | OEM Session I:

How Automotive Research is Driving Change in Vehicle Design, Technology and Function

The automotive industry has proven to be a ripe landscape for revolutionary technology intended to address everything from autonomy and connectivity to structural developments for advanced vehicle light weighting. These technological advancements rely heavily on innovative research for developing and testing complex solutions to be deployed to the motoring public. This research often stems from collaborations between automakers, in the aftermarket, and through educational institutions; all looking to advance safe, efficient and groundbreaking transportation solutions. Moderated by John Waraniak, Vice President Vehicle Technology for SEMA, this distinguished panel will share  insight into the research going on today that has the potential to reshape how you repair vehicles tomorrow.

11:00 a.m. – 12:30 p.m.

OEM2 | N241 | OEM Session II:

The Impact of Advanced Vehicle Systems on Routine Repair Process and Procedure

New technology is rapidly advancing on vehicles today, and Advanced Driver Assistance Systems (ADAS) are becoming increasingly more popular on new vehicles and can have significant effect on how you perform previously routine services in your collision repair facility. While those on the road benefit from ADAS, the repair industry must change how they approach traditional services as many OEMs require additional procedures, calibrations and tools to ensure restoration of vehicle functionality. Kaleb Silver, Senior Product Manager for Hunter Engineering will present on challenges facing the industry, and the impact of advanced systems on routine services such as wheel alignments. After the presentation he will welcome the following panel to discuss the growing complexities facing the repair marketplaces.

3:00 p.m. – 5:00 p.m.

OEM3 | N241 | OEM Session III:

The Hidden Dangers of Vehicle Technology, Improper Repair Methodology and Your Liabilities

Those operating within the collision repair industry find themselves in tumultuous times. While the functional and structural technologies in modern-day vehicles are evolving at a breakneck pace (and expected to evolve even faster on our way to autonomous vehicles), the collision repair industry faces a growing gap in skilled workers, and continual downward pressure to mitigate repair expenses and operations performed. In an industry culture that seemingly rewards those who charge the least, rather than those who perform the best, it is an increasing challenge for businesses committed to repairs that are fully compliant with OEM methodologies. In 2017 the Society of Collision Repair Specialists (SCRS) reaffirmed its longstanding position that “if an OEM documents a repair procedure as required, recommended or otherwise necessary as a result of damage or repair, that those published procedures would be the standard of repair until such time the documentation changes. Disregarding a documented procedure that is made available to the industry creates undue and avoidable liability on the repair facility performing the repair.”

This panel, moderated by John Ellis, Managing Director of Ellis & Associates, will address an industry grappling to reconcile how to move forward for the consumer when certain automotive manufacturer requirements are expected to be performed on every occasion, but insurance claims positioning leans towards “case-by-case” approval. The participants will feature litigators, technology experts, and those with experience in facing liability and safety implications with performing repairs in today’s environment. As current litigation exposes flaws in the rationale for deviating from OEM repair procedures, there isn’t a more critical discussion to participate in for today’s collision repair operator.

Panelists will be announced in a forthcoming release, but registration for these sessions is open. Space will be limited and early registration is encouraged.

Sessions can be selected individually at or as part of the RDE Full Series Pass.

The 2017 OEM Collision Repair Technology Summit is made possible with support from PPG Automotive Refinish; AkzoNobel; BASF; CCC Information Services, Inc.; DeBeer Refinish; Reliable Automotive Equipment, Inc.; Toyota Motor Sales, U.S.A.; and SEMA.

For more information about SCRS, or to join as a member, please visit, call toll free 1-877-841-0660 or email us at


About SCRS: 

Through its direct members and 39 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

Registration for RDE at SEMA is Open

From CollisionWeek News

Registration for the Society of Collision Repair Specialists (SCRS) education programs at the SEMA Show is open. The 2015 Repairer Driven Education (RDE) series and OEM Collision Repair Technology Summit will feature more than 30 educational sessions delivered November 3-6 during show hours. Each session has been individually selected or suggested by SCRS for content that specifically focuses on issues and information of relevance to collision repair professionals operating in today’s marketplace.

Registering early not only ensures that you have your week planned out and a spot reserved in all education classes, but it can save you money on both the pass into the show as well as the cost of the educational programs. Badges for approved on-line registration begin mailing in this month.

The education sessions can be selected individually, or accessed with a $375 Full Series Pass which includes admission to one regular RDE session in each available time slot, access to all three segments of the OEM Collision Repair Technology Summit, and admission for one to the SCRS Sky Villa After-party on Thursday night in the Westgate Las Vegas Resort & Casino.

More information is available online.

Atlanta, GA to Host SCRS Week Events in April

Prosser, Washington, March 5, 2015 – On Tuesday, April 7th, the Society of Collision Repair Specialists (SCRS) will hold an Open Board Meeting from 3:00 – 5:00pm at the Crown Plaza Ravina (hotel reservations phone 877-270-1393) in Atlanta, Georgia. Everyone wishing to learn more about the association’s industry work is encouraged to attend. The two hour meeting will include updates from SCRS staff, committees, and guests from our local Affiliate Associations outlining current and future work initiatives each group has undertaken on behalf of the membership.

The open meeting will be immediately followed by SCRS’ annual election for open seats on the board of directors, promptly beginning at 5:15pm. The election is open to current designated voting representatives of SCRS member businesses. Members must be present to vote. To join as a member of SCRS to participate in the upcoming election, contact the association office at The election will fill four (4) open board seats, and candidates running for the seats will be announced shortly.

On Wednesday, SCRS will be hosting a Repairer Roundtable meeting from 8:30am – 11:00am focused on safety and preventative measures collision repairers should be taking as the vehicles and materials found in the repair process evolve. The morning will feature a panel and live audience discussion. SCRS has opened up this event to invite anyone in the industry that wishes to learn from and support initiatives that foster a better informed industry.

At 11:15am on Wednesday, just prior to the start of the Collision Industry Conference (CIC), SCRS will host the annual Corporate Member & Industry Awards recognition lunch. Members of the industry are welcomed and encouraged to attend this great event designed to recognize great work taking place in the industry. RSVP is absolutely required.

There is no fee to attend any of the events, but SCRS does request you please RSVP for one or both, Repairer Roundtable and the Awards Luncheon (click on  title for RSVP access or email Please register no later than Friday, April 3rd, 2015.

SCRS events daily schedule:

Tuesday, April 7th

3:00 – 5:00pm      SCRS Open Meeting

5:15 – 5:30pm      SCRS Annual Election

Wednesday, April 8th

8:30 – 11:00am    Repairer Roundtable*

11:15 – 12:45pm  SCRS Corporate Member & Industry Awards Lunch*

*RSVP now to for each event as specified or email
For more information about SCRS, or to join as a member, please visit, call toll free 1-877-841-0660 or email us at


About SCRS: Through its direct members and 45 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

SCRS Admin Office


877.851.0660 Fax

Aaron Schulenburg

Executive Director | Society of Collision Repair Specialists (SCRS)


877.435.6028 Fax

Inside the Aluminum Revolution: Factors to Consider When Upgrading

Not since the introduction of the unibody vehicle has there been as revolutionary a topic to hit the collision repair industry as aluminum repair. With more and more cars and trucks equipped with this innovative material – as well as tools, products and equipment specifically designed for them – entering the market every day, the debate on how and with what to best perform proper aluminum repairs rages on. The Society of Collision Repair Specialists (SCRS) recently sat down with representatives from the equipment and tooling sides of the industry, as well as several collision repair facilities who have taken the plunge of upgrading, to get their perspectives on repair safety, the importance of accurate information and their personal experiences on the front lines of the aluminum revolution.

As someone who has seen his share of tools, fasteners and repair solutions, Bastian Hartmann, project manager of Advanced Joining Technologies for Indiana-based Bollhoff, Inc., a self-piercing rivet (SPR) fastener and tooling company, is well aware of the importance of a good tool – and the devastating consequences of an inferior one. “A company who wants to provide a proper SPR repair kit should not only sell a tool, but also have the experience and competence to guide their customers on how to set an SPR properly based on the application or material combination,” he says. “SPR equipment in mass production runs with high setting forces of up to 80kN (approximately 1.5 seconds per joint), and full process monitoring on parts fixed and clamped in engineered devices. To match the same joint quality with a handheld tool in a workshop requires not only different parameters, but also training on the technology itself. Training should be provided to all operators in the correct use of the tooling and appropriate personal safety equipment should be worn at all times.”

“Rivets can take up to 11,000 pounds of force on an 8-millimeter tip,” notes Dave Gruskos, president of Reliable Automotive Equipment (RAE). “Tip quality and arm stability is vital to performing a safe and proper repair. Also, the types of rivets vary from one OEM to another, so one needs the ability to adapt the rivet to fit each job. A battery-powered rivet gun for a tiny rivet, for example, may not be the best direction.”

So how can repairers be sure they’re using the right tools for the job, and more importantly, stay safe while working with them? “Collision repair professionals should be purchasing tools that have been approved and tested by car manufacturers,” enforces Gruskos. “There should be training provided on the tools’ proper use by suppliers that have a tech line. But it doesn’t stop there; repairers should continue to be trained – and retrained – yearly, and should also have tools certified on an annual basis as well.”

“For the installation of the SPR, body shop operators should follow the tool’s operation manual and OEM guidelines, including all safety procedures,” adds Hartmann. “For the application, in the best case, there is an OEM repair guideline existing which describes the exact setting parameters and the rivet/die combination to use at a certain location. This takes away the ‘guessing’ on the operator side and keeps both body shop and customer safe. If such a document is not available, the OEM should provide a general SPR guideline and the provider for the equipment should be able to help the operator achieve the joint quality described in the document.”

There is a plethora of information to consider when researching the decision to upgrade or modify tooling and equipment in the shop. However, in many cases, some of the most valuable data can often come straight from the real life experiences of those who have experienced it firsthand. SCRS Past Chairman Gary Wano of G.W. and Son Auto Body, Inc. in Oklahoma City, Oklahoma is a facility owner who has adopted advanced equipment and tooling to prepare for the future. As he advises, the decision cannot be made overnight. “The adoption of advanced programs, tooling, equipment and procedures has to be birthed from leadership, but a continual culture of learning must also be embraced, from the very top to the very bottom of the shop,” he says. “This is not just a plaque on a wall; it’s about making sure the correct processes are in place, about continually investing in the improvement of your business and about making sure that the people you have along for the journey are as dedicated to the business’ success as you are.”

Once a shop has committed to upgrading, SCRS board member Kye Yeung of European Motor Car Works, Santa Ana, California, notes that the research process into tool and equipment purchases should encompass the past, present and future. “As a shop owner, [deciding on equipment for advanced materials], I would look back at which lines I repaired, who my customers were, and whether those OEs were thinking about changing their production or technology in the near future, i.e. carbon fiber. You don’t want to circumvent a process where a manufacturer comes up with something unique, leaving you with outdated equipment. If you’re going through that push to upgrade, start slowly; get all the basics out of the way before deciding exactly what large purchases to buy.”

As Yeung continues, those large purchases should be considered with universality and convenience in mind whenever possible. “Like any type of purchase, the so-called ‘right’ brand would in my eyes have to include a service network that’s easily attainable. Our shop was originally involved with the Aston Martin factory approved program, and every piece of equipment had to be imported. Even their adhesives were Euro-specific; you simply could not get them in the States. The accessibility of service is huge. And my suggestion would be, before you jump, see what required equipment can be used on multiple lines.”

“The manufacturers dictate the tools, the equipment and the training that are mandatory [for the repair of advanced materials],” adds SCRS Chairman Ron Reichen, Precision Body & Paint, with multiple locations in Oregon. “If you’re going to take that plunge and invest in becoming a certified shop, you need to make that decision to either dip your toe in the water, or to jump in and become certified for several lines. If you invest in building a clean room for Audi’s certification program, for example, you’ll be able to use that space for several lines. Some pieces of equipment also have crossover, and with an average cost of $10,000 apiece or more on rivet guns and between $20,000 to $30,000 on welders, the economies of scale really do come into play in some respects. Do your due diligence, do your homework and pay attention to the big picture.”

While market demand is also hugely influential to the decision-making process, Reichen stresses, “Research whether your market will support the lines you want to work on before purchasing equipment to fix them. Outside of your relationship with the OE, the most important tool in a repairer’s arsenal can be one’s own peers. Wano agrees, “My relationships with my industry colleagues have been extremely helpful in my research. Whether it’s calling around to get their experiences on a certain piece of equipment or getting their take on a particular tool, keeping the lines of communication open helps us all make more informed, realistic decisions for our customers.” Yeung adds, “Your relationship with the OE and sponsoring dealer is very important because if you don’t have that affiliation, you might not know where to start in terms of purchasing equipment or getting training. Industry groups and communication are incredibly important to help facilitate that.”

“The SCRS’ OEM Collision Repair Technology Summit held during the SEMA Show allowed us to hear from the aluminum and steel industry, as well as multiple automakers and businesses who have gone through the certification process,” Reichen says. “Events like these offer tons of information in one place, and grant access to more pieces of the puzzle, which is crucial for repairers who may not know where to start otherwise.”

Regardless of where you as a repairer are in the process of determining your shop’s future upgrades, one thing is for certain: The OEMs – and industry associations like SCRS – are the greatest source of information on the ins and outs of becoming (and staying) certified, choosing the proper equipment for your business and fostering continued success in the market.

For more information about SCRS, or to join as a member, please visit, call toll free 1-877-841-0660 or email us at


About SCRS: Through its direct members and 45 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

SCRS Education Committee Releases Presentation on Innovative Tools

Prosser, Washington, February 11, 2015 – On January 14th, the Society of Collision Repair Specialists (SCRS) held an open board meeting in Palm Springs, California, which included a presentation from the SCRS Education Committee (committee) overviewing “Kool Tools” and unique products for collision repair businesses. The presentation can be accessed by clicking the image below.
The presentation, led by committee member Toby Chess and committee chairman Kye Yeung, was the follow-up to a highly popular presentation offered in the January 2014 SCRS open board meeting on a similar topic titled, Cool Tools for Today’s Vehicles. Both presentations were inspired by the wide range of products and offerings exhibited during past SEMA Shows in Las Vegas, Nevada.
“There are a lot of really innovative products available to this industry that fill very specific needs and tasks,” shared Chess. “Many of them are relatively inexpensive, but can make a big impact on the repair process and the work environment for the technicians. It’s important to note that none of the products listed are endorsed, or even tested by SCRS, simply recognition that they are interesting offerings to an industry that is constantly evolving.”Other previous SCRS Education Committee presentations can be found at the following locations:

SCRS Education Committee Presents: Exploration of Aluminum Repair Techniques

SCRS Education Committee Presents: Squeeze-Type Resistance Spot Welding How and Why

SCRS Education Committee Presents: Full Frame Replacement

SCRS Education Committee Presents: Windshield Installation and Safety Concerns

SCRS Education Committee Presents: Blueprinting Tools for Collision Estimating

For more information about SCRS, or to join as a member, please visit, call toll free 1-877-841-0660 or email us at


About SCRS: Through its direct members and 45 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

SCRS Will Offer Chance to Win Car-O-Liner Aluminum Workstation at 2014 SEMA Show

One lucky winner will win over $10,000 of tools and equipment needed to perform aluminum repair

SCRS Ultimate SEMA 2014 Giveaway with Car-O-Liner

For the fourth consecutive year, the Society of Collision Repair Specialists (SCRS) has orchestrated the opportunity for SEMA Show attendees to win remarkable prizes from the association. This year’s prizes have been provided exclusively by Car-O-Liner, and feature the newly launched Aluminum Workstation (MSRP $10,049) and QP-1 Steel Dent Puller (MSRP $994). The drawing will be held from the SCRS booth (North Hall #10849) at 12:00pm on Friday, November 7th.

To be entered into the drawing, attendees who visit the SCRS booth will be provided with a report card that features the locations of companies which have generously supported the SCRS Repairer Driven Education series at the SEMA Show. Attendees who visit each sponsor listed and ask about their products and services will receive a stamp on the card from the company. Once a stamp from each sponsor company has been collected, the completed card can be returned to the SCRS booth to be entered into the drawing. All cards must be returned by 11:59am on Friday, November 7th to be eligible.

“New vehicle advancements have captivated the industry’s attention regarding the investments in training and equipment necessary to enter into aluminum repair,” states SCRS Executive Director Aaron Schulenburg. “We have had such great success in past years by putting great quality prizes into our attendee businesses, and this year it was really important to everyone involved that the prize packages be aimed at opening up opportunities that connect with our education programs and the focus of that industry discussion. Car-O-Liner really shared our vision, and provided us with some amazing, highly sought after products to help some very lucky attendees equip their business!”

Car-O-Liner’s mobile Aluminum Workstation is included in the Ford F-150 Collision Repair Program and comes complete with tools and equipment to repair aluminum damage. Separation is critical with aluminum to avoid galvanic corrosion and the workstation provides dedicated tool storage to reduce the possibility of cross-contamination with steel particles, and a built-in work area to work efficiently in one location. The state-of-the-art dent pulling bars are constructed of ultra-light carbon fiber, making them lighter, easier to work with and three times stronger than steel! The workstation is accompanied by an industry-leading lifetime guarantee from Car-O-Liner and will include:

• Mobile cart with shelving, tool board & work area
• Aluminum Spotter, 220V
• Carbon Fiber Pull Bar Dent Pulling System with 6 Jaws
• Hand Puller
• Four Professional Grade Aluminum Hammers
• Heat Gun
• Heat Barrier Cool Gel
• Digital Pyrometer
• 4 mm studs
• Threaded pull washers

The Car-O-Liner QP-1 Dent Puller is a high-performance tool that pulls out dents on steel body panels. It is a portable spotter that offers a high-frequency inverter for rapid welding and pulling. It contains a built-in ground rod with automatic contact which requires minimal paint removal (as small as 20mm in diameter.)

Repair businesses who are interested in winning these tools should come to SCRS’ booth #10849. SCRS would also like to encourage attendees to register for SCRS’ Repairer Driven Education (RDE) series and the OEM Collision Repair Technology Summit being held on Wednesday at the SEMA Show. Both programs will focus on delivering information to your business relative to maintaining pace with the rapid advancement of vehicle technology, to solution-oriented ways to address other marketplace challenges. To stay ahead of the curve and join the thousands of repairers who have already registered to attend these market-leading education programs, visit

The 2014 Repairer Driven Education series is currently sponsored by supportive industry organizations such as PPG Refinish Products; AudaExplore, a Solera Company; BASF; General Motors Company; The Hertz Corporation; Ford Motor Co.; Alliance of Automotive Service Providers; AkzoNobel Coatings; LKQ Corporation; Paint Body & Equipment Specialists (a division of the Auto Care Association); SATA; Sherwin-Williams Automotive Finishes, Inc. and Spanesi Americas Inc.

About SEMA and the SEMA Show: The SEMA Show is a trade show produced by the Specialty Equipment Market Association (SEMA), a nonprofit trade association founded in 1963. Since the first SEMA Show debuted in 1967, the annual event has served as the leading venue bringing together manufacturers and buyers within the automotive specialty equipment industry. Products featured at the SEMA Show include those that enhance the styling, functionality, comfort, convenience and safety of cars and trucks. Additional details available at or, (909) 396-0289.

About SCRS’ RDE Series: REPAIRER DRIVEN EDUCATION (RDE) series will feature 4 days of seminar offerings, many of which are uniquely designed and being offered only at the 2014 SEMA Show. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on information that is relevant to the diverse array of marketplace perspectives within the collision repair industry. Register at

About SCRS: Through its direct members and 44 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

Tim Ronak of AkzoNobel to Cover ROI and Spot Within Panel at SEMA Show

By Jason Stahl
BodyShop Business

Tim Ronak, senior services consultant with AkzoNobel Car Refinishes, will be leading two Repairer Driven Education (RDE) sessions at the 2014 SEMA Show: “Surviving the Push for Refinish Reductions – Spot within Panel Survival Kit” and “Getting Paid For Investing in Facility, Equipment and Training.”

Ronak is passionate when he talks about getting paid for your investment as it seems the investment in collision repair keeps going up as a result of the new, sophisticated vehicles coming out.

“There is a lack of financial understanding out there,” Ronak says. “People say, ‘Well, OK, so this aluminum repair stuff will cost me $75,000 to retrofit my shop.’ And the insurance industry’s response is, if you don’t want to do aluminum work, then don’t invest in it. The premise is that you’re not going to get paid any more for that than you do for the current level of work you do. Well, that predisposes that you’re currently being fairly compensated for the work you’re doing.”

Body shops, Ronak says, need to create some type of profitability level that allows them to create a solid, sustainable working environment for an individual laborer. Ronak’s goal with his discussion is to give shops a formula to figure this out.

“The purpose of my dialogue will be for me to lay out some kind of plan or formula where people can type in their numbers and figure out – looking at the investment in training, equipment and labor – what they need to raise their labor rate to,” he says.

Ronak says the industry has been watching the slow erosion of its overall profit margins. Parts, labor and materials is all being squeezed, and labor rate increases are being outpaced by inflation.

“At the same time, the cost of insuring motor vehicles has gone up dramatically, so there is money in the fund to be able to fund our industry, which of course is largely funded through insurance-based activities.

“If you go backward and say we need to generate 75 percent labor gross profit in order to provide a sustainable and solid environment for any new labor resource, in that cost of labor we need to factor in training and facilities and what does that individual labor unit need in that facilities component for equipment, tooling and safety. One thing we’re not good at is determining how much our fixed expenses go up when we have to invest in new technology.”

As far as Ronak’s “Surviving the Push for Refinish Reductions – Spot within Panel Survival Kit” session goes, he will base his talk on a CD tool he built 10 years ago that showed collision repairers how to push back when insurers ask for modified panel refinish or arbitrary finish reduction because they contend only a portion of the panel is damaged.

Ronak says he believes the SEMA Show is the best place for him to be at to educate collision repairers on the rapidly changing industry.

“I donate my time to go to SEMA because I feel it’s really important to offer whatever knowledge I can to the largest group I can. I believe there are very few venues in our industry that allow for as broad an exposure to both industry education and support and the potential for an existing business to diversify its revenue stream. As the collision market starts to evolve, it will be critical for everyone to truly look at the personalization aspect of transportation as a viable revenue alternative. One of the best if not ‘the best’ is SEMA because it brings all the specialty equipment information as well as collision repair tooling and products and now the RDE series of collision- focused training under one roof. With change occurring in the collision industry along with the auto manufacturing industry, it’s almost impossible for a single individual to keep up with all of them – and the broadest opportunity to see all those changes in one place is SEMA.”

Ronak also believes the Society of Collision Repair Specialists (SCRS) has done a superb job putting together the RDE sessions, choosing the speakers and selecting the most relevant topics of today.

“I think the SCRS creating RDE was a stroke of brilliance,” he says. “It was something much needed in that it’s collision industry-focused, and it’s fantastic that the industry supports it the way they do. SCRS does a very good job of selecting the topics that are of interest to the industry but also in organizing the resources and the expertise from the industry to present on those topics.”

SCRS 2014 Affiliate Conference

Don’t forget to mark your calendars for the 2014 Affiliate Leadership Conference! The conference will be held 8:00am – 5:00pm Wednesday, October 1st, 2014 in Denver, CO. SCRS has also been working closely with I-CAR on a number of issues and have arranged to hold the next I-CAR Repairability Summit from 8:00 – noon on Thursday, October 2nd. Please RSVP to to confirm participation at your earliest convenience, and see reservation information below. Reservations must be made by August 15th 2014 to receive the discounted pricing. We encourage you to make your reservations now.

For those who have not attended, the Affiliate Conference before, it is a day-long roundtable discussion that features candid exchange of ideas, information and activity review from the leaders of state and regional collision repair associations across North America. It serves as the opportunity for associations to help exemplify efforts that have made positive impacts on represented marketplaces, and to share warnings of efforts that had unsatisfactory results. The object of the conversation is to actively learn from each other’s’ experiences, and to expand the level of communication and networking within the national network of associations.

The I-CAR Repairability Summit is to identify and prioritize the top 5–10 structural repairability issues & gaps facing the collision repair inter-industry & identify processes to resolve. The outcome of this I‑CAR led meeting may:

  • Shape future Repairability Summits
  • Provide direction for I-CAR Repairability Technical Support staff
  • Identify potential collaboration projects to optimize structural repair methods
  • Identify future best‑practice development opportunities
  • Provide a mechanism for OEM linking pin project identification
  • Provide inputs for future OEM ISAC discussions

Both events are being held at:

DoubleTree by Hilton Denver
3203 Quebec Street
Denver, CO 80207

To book via phone, call: (303)321-3333 and reference Society of Collision Repair Specialists, or

To book via the internet: Click here

We have negotiated a discounted room rate of $109.00/night that includes breakfast, and features a complimentary shuttle service to and from the airport.

Please RSVP to to confirm participation at your earliest convenience, and secure your room prior to August 15th 2014.

We hope that you can join us.

SCRS Examines Repairer Ability to Control Data Flow

Article details ways repairers may be able to manage how “data pumps” access file information

Many repairers are unaware of the breadth of data being extracted from their servers, where it is being extracted from, what settings they could employ to better control the flow of information, or even how that information may be used beyond its intended purpose. For years, the Society of Collision Repair Specialists (SCRS) has alerted its members about the potential risk and liability associated with inadequate control over estimate data and business information.

As one recent example, SCRS was notified of growing concerns relative to the collection of data through participation in the PartsTrader parts procurement program. As the program rolled out across the nation, more questions began to arise when end-users noticed key identifying information from non-State Farm estimate files populating their PartsTrader dashboard. The repairer concern surrounds the amount of non-voluntary information being provided through the data collection process which could offer valuable information surrounding market volume and shop volume, raising further concerns over the potential of violating agreements with non-involved carriers by sharing information with an unrelated third-party.

SCRS researched the issue with PartsTrader and each of the estimating system providers to identify the means and extent in which the data is being accessed and collected; and inquiring if repair facility end-users have options to restrict non-required data from being collected, accessed or shared. As a result of that research, SCRS issued an article outlining the resulting responses from each of the technology organizations. The article concludes that:

  • Technology has increased the ability to communicate information amongst businesses; however, the increase of applications that indiscriminately extract data in the background for unknown or unintended purposes is a concern for repairers who have obligations to protect data generated by their business.
  • There are advancements being made, or already in place, from some estimating system providers which allow collision repair facilities to maintain better control over the data files being exported from the estimating systems to other data collection sources.
  • The solutions and options for each estimating system vary, so it is important to compare capabilities of the software programs relative to features that allow greater control over unwanted data transfer, and to make any necessary profile changes in line with individual business practices.

To read the full article with responses click here.

DEG Helps Increase Labor Time on Rear Panel Assembly

From Aaron Schulenburg, Executive Director, SCRS

If you are looking for examples of how the DEG works, look no further than the inquiry below where the labor time was adjusted from 3.0hrs to 8.9hrs. The shop who sent this is loving the results in comparison to the very minimal effort involved in filing inquiries.

DEG Resolution Notice to Shop

Your inquiry was submitted to CCC by the DEG and we have been able to assist with a resolution. After researching the inquiry and corresponding with your Information Provider, CCC has proposed the resolution listed below which is scheduled to be added to the October 2013 update. If you have any questions regarding this please feel free to contact the DEG at

Estimated UM Release Date: 10/17/2013
Estimated DVD Release Date: 11-2013
MOTOR Publication Fix Date: 01-2014

Proposed Resolution: MOTOR stated:
After reviewing the OEM service information, the estimated work time applied to the Rear Panel Assembly has been adjusted to 8.9 hours from 3.0 hours, with a labor footnote that states, “LABOR: Time is after spare tire panel is removed. Time is after all necessary bolted-on parts are removed.” An estimated refinish time of 2.2 hours has been applied to the Rear Panel Assembly.

According to the “Guide To Estimating,” the following items are not included:
1. Isolate vehicle in separate dedicated aluminum clean room.
2. Set up clean room vacuum in clean room for aluminum extraction.
3. Repair/straighten of collision damage to mating flanges on vehicles.
4. Prime matching flanges on vehicle.
5. Set up fixtures and measure.
6. Applying etch primer.

Once again, we would like to thank you for taking the time to bring this inquiry to our attention and would like you to know that your efforts to help improve the collision estimating data are very much appreciated. We hope you will choose to continue to use for any inquiries you may have in the future.

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