Collision Repair

OEM Collision Position Statements Added to OEM1Stop.com

FOR IMMEDIATE RELEASE
Contact: Chris Caris
313-203-7252
ccaris@campbellmarketing.com

OEM Collision Position Statements Added to OEM1Stop.com

Major refresh of the popular website gives repairers easier access to key automaker position statements and other important repair information

Dearborn, Mich. – August 11, 2016 – The popular OEM repair information website OEM1Stop.com has been improved and relaunched, now including for the first time automaker position statements on important collision repair issues.

The site, which is operated by a coalition of automakers known as the OEM Collision Repair Roundtable, Inc., was introduced in 2008 in response to collision industry calls for easier access to important OEM collision repair information. Since then, the site has provided repairers a “one-stop” source for that information by offering direct links to the collision and mechanical repair websites of close to 40 automaker brands; and it’s been a hit with the industry, with just under 80,000 visits in 2015, an increase of 70 percent since 2010.

Over the last few years, however, as vehicles—and the materials and technologies used to make them—have become more complex, automakers have released a great deal of additional collision repair information, such as position statements on key repair questions. Repair technicians set on following OEM repair recommendations and procedures, along with the industry associations representing them, have continued to seek out and utilize the new information to help make proper repairs the first time, but it had once again become difficult to find at times.

OEM Roundtable members are hoping the new OEM1Stop.com will help resolve that problem. The site now features a page dedicated specifically to OEM position statements, with common parts- and repair procedure-related topics called out—such as structural parts, salvage airbags, clip repairs, wheel reconditioning and vehicle repair scanning—and each OEM statement in that category listed for easy access.

In addition, most of the OEMs now have their own dedicated page on the site as well, allowing each a place to list their collision repair positions and offer other important repair-related materials. Ford, for instance, in addition to its position statements, has included its F-150 repair instruction sheets, and current and back issues of its On Target collision repair newsletter.

“OEM1Stop has proven to be a tremendous resource for repairers seeking the latest OEM collision and mechanical repair information, but the addition of automaker position statements is something the industry has asked for, and we think it’s an important enhancement that will make the site that much more valuable for shops intent on fixing collision-damaged vehicles right the first time,” said Gary Ledoux, assistant national manager of wholesale parts marketing at American Honda and current chairman of the OEM Roundtable.

New OEM positions and other information will be added to the site as they are made
available, so repairers are urged to check back often. Meanwhile, the OEM Roundtable’s other website—CrashRepairInfo.com—continues to be an easy-to-use resource shops can make available to their customers, offering collision repair basics and other information intended to help guide them through the often challenging and frustrating collision repair process.

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About OEM Collision Repair Roundtable, Inc.
Formed in 1998, OEM Collision Repair Roundtable, Inc., is a non-profit collision repair industry
association composed of representatives from original equipment manufacturer (OEM) vehicle
manufacturers. Member companies include Audi of America, Fiat Chrysler Automobiles US LLC, Ford
Motor Company, General Motors, American Honda Motor Co., Hyundai Motor America, Mazda North
American Operations, Nissan North America, Subaru of America, Toyota Motor Sales, U.S.A.,
Volkswagen of America, Volvo Car USA, LLC and the Alliance of Automobile Manufacturers.

Take the NEW 2016 Body Labor Operations Survey

Crash Survey Slider 4qtr16
Take the NEW 2016 Body Labor Operations Survey
Welcome to the latest “Who Pays For What?” survey, conducted quarterly by Collision Advice and CRASH Network.

Your Privacy: Your shop’s individual responses will be held in the strictest confidence and will not be released in any way. Only cumulative data – regional and national – will be released.

Who should complete the survey? The survey should be completed by the shop owner, manager or estimator who is most familiar with your shop’s billing practices and the payment practices of the largest national insurers.

What about multiple shop locations? Each individual shop location (whether a stand-alone business or part of a multi-shop operation) may submit one response to each quarterly survey.

Do not have multiple people from one location complete the survey. For multiple locations of your business, have each location complete its own survey, or identify each location with a distinct and verifiable city or zip code.

How long will it take? The survey will take about 20-30 minutes to complete.  Click here for a sample of the types of questions you will be asked in this survey. If you would like to download the question set for review prior to beginning the survey click here. Take the Survey here.

Will I get the results? The only contact information you need to provide is your state and zip code to complete the survey. However, those who provide additional contact information (including a valid email address) will be notified directly as soon as the results are available.

Questions? Please do not use the comment boxes for any questions or requests to which you would like to receive a response. Instead, email us directly with your questions to mike@collisionadvice.com or admin@crashnetwork.com.

Thank you for your participation!

Collision Repair Education Foundation Launches School Designation Program

From CollisionWeek

The Collision Repair Education Foundation has created a new designation program called the “Collision School Career Readiness Benchmark”. Under the new program developed by the Foundation, schools will be classified into three tiers:

  • Tier 1: Advanced,
  • Tier 2: Proficient, or
  • Tier 3: Developing.

The designation will be determined by the Foundation based upon information provided by schools about the capabilities of their program on the Collision Repair Education Makeover grant application, which is currently accepting applications.

Collision Repair Education FoundationThe criteria for each level will focus around the number of hours of instruction, curriculum in place, along with what tools, equipment, and supplies a school uses to prepare their students for employment in the collision industry.

If there is something that a school needs to advance to the next level, the Education Foundation’s grant application will allow a school to request that particular item. The goal is to help every school acquire the resources to eventually achieve a Tier 1: Advanced school designation.

School designations will be announced in July 2016, and the Makeover grant recipients will be announced in November 2016.

Clark Plucinski, Collision Repair Education Foundation Executive Director said, “In June 2015, the Foundation Board of Trustees made the decision to adjust the Foundation’s mission to focus not only on grants and donations, but also on bridging the employment gap. The new focus will be on getting the right grants/donations into each school to better prepare the students for entering the collision industry.  This new designation program ties into the new focus and will better determine what items each school is in need of that will be ultimately benefit the students.”

3rd Quarter Collision Advice Survey “Who Pays For What? Available

FOR IMMEDIATE RELEASE: October 5, 2015

FOR MORE INFORMATION: John Yoswick, jyoswick@spiritone.com, (503) 335-0393

Third survey now open, asking ‘who pays for what’ in terms of aluminum repair, other items

The third of Collision Advice’s quarterly “Who Pays For What? surveys is taking place throughout October, asking shops about their billing practices (and insurer payment practices) related to aluminum repair, shop materials (like panel bonding adhesive) and shop (or sublet) services and fees.

“Our previous two surveys earlier this year, looking at refinish and structural repair operations, had great participation and are providing the industry with what I think is the most comprehensive data ever on ‘who pays for what,’” Mike Anderson of Collision Advice said. “This latest one looks at a variety of important topics, so while I’m intrigued to see what we learn about aluminum repair rates, there are also just as many questions in the survey for shops not yet offering aluminum repair.”

Every shop that completes the survey (and provide optional contact information) receives the survey findings at no charge.

Shops can take the survey (during the month of October) by clicking here: https://www.surveymonkey.com/r/MNY8SWC

Anderson said the survey, which will take about 15-30 minutes, should be completed by the shop owner, manager or estimator who is most familiar with the shop’s billing practices and the payment practices of the largest national insurers. Each individual shop location (whether a stand-alone business or part of a multi-shop operation) may submit one response to the survey. Each shop’s individual responses are held in the strictest confidence and are not released in any way; only cumulative data is released.

More details about the quarterly “Who Pays for What?” surveys, including the findings of the previous two surveys, are available here (www.CollisionAdvice.com/survey).

A 62-page report on the first survey, for example, details shop billing and insurer payment practices related to 26 refinish-related “not-included” items. The most-recently published report focuses on 20 “not-included” repair procedures related to structural/frame and mechanical operations. The results are broken down by insurance company and region. The reports also each include a set of resources shops can use to help put the data to use in their shop.

“The surveys will help shops understand what these operations are, and whether other shops seek and receive compensation for them – or if they truly are ‘the only one,’” Anderson said.

Collision Advice (www.CollisionAdvice.com) is an independent training and consulting firm featuring some of the most respected and experienced experts in the collision repair industry. Mike Anderson and his team offer real-world, cutting edge training and guidance both in the classroom and one-on-one in the shop.

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Collision Repair Education Foundation Adopts New Mission

From CollisionWeek News

The Collision Repair Education Foundation announced a new Mission for the national charitable organization: “Supporting collision repair education programs, schools, and students to create qualified, entry-level employees and connect them with an array of career opportunities.”

In addition to seeking monetary and product donations to support high school and college collision school programs, students, and instructors, the Education Foundation will take a more active role in helping ensure that students graduate with the entry-level skill sets the industry is seeking and connect these students with industry employment opportunities.

To bridge the gap between graduating collision students and industry employers, the Education Foundation will be organizing a career fair tour this fall and next spring, which will be available to all industry members to participate. The geographic markets the Education Foundation is targeting for the initial career fair tour include: Atlanta, Denver, Phoenix, Seattle, Orlando, Salt Lake City, Chicago, Dallas, San Antonio, Houston, Knoxville, Memphis, and Nashville.

Rick Tuuri, Vice President of Industry Relations at AudaExplore, a Solera Company, and Board of Trustees Chair of the Collision Repair Education Foundation, said, “The collision industry should be proud of the fact that they have provided over $35 million in donations to high school and college collision school programs since 2009 when the Foundation began its philanthropic focus. While those donations have made a significant impact on the instructor’s abilities to provide a quality technical education, to help address the industry’s need of properly trained entry-level collision students, the Board of Trustees has approved this new career focus for the organization.”

Service King Unveils Apprentice Development Program

The Service King Apprentice Development program launches June 30 with expansive rollout planned

CONTACT FOR IMMEDIATE RELEASE

Britton Drown
brittond@firehouseagency.com
972-692-0936

RICHARDSON, Texas – June 29, 2015 – Service King Collision Repair Centers, an industry leading multi-state operator of high-quality collision repair services, today unveiled its most innovative recruiting and development effort in the company’s 39-year history with the launch of the Service King Apprentice Development Program.

The revolutionary program offers a highly immersive, fully compensated 52-week training course developed to prepare incoming technicians for careers at Service King. The Apprentice Development Program will officially debut Tuesday, June 30, in Houston with plans to expand to several markets across the country. The rollout plan features launches in Texas, California, Illinois, Georgia and more in 2015.

“This has long been a vision of ours at Service King,” said Chris Abraham, Service King CEO. “We couldn’t be more proud to officially deploy the Apprentice Development Program. Through the leadership and knowledge of our supervisors and location managers, this program will be an invaluable resource for technicians entering the field or looking to rejuvenate their careers. It’s humbling for us as an organization to provide a clear pathway to rewarding careers in the collision repair industry.”

Service King officially welcomed Houston’s inaugural class of apprentice technicians at a kickoff event Monday, June 22.

As part of the program, technicians receive daily on-the-job oversight and training, indulge in a detailed curriculum and progress through a series of competency assessments and succession benchmarks. Technicians are consistently awarded throughout the program and tutored by an assigned Apprentice Supervisor.

“The creation and launch of the Service King Apprentice Development Program was truly a collaborative effort,” said Tyra Bremer, Service King Vice President of Talent Development. “There continues to be a decline in the population of automotive technicians in the U.S., so we made the decision to take that shortage into our own hands. We look forward to welcoming our new Apprentice Technicians and continuing to fuel our Service King learning culture. Grateful appreciation is expressed to the Service King teammates that contributed their valuable time, informative content and insightful ideas as subject matter experts as we designed our learn, earn and succeed program.”

Service King, which recently launched an aggressive veterans hiring initiative, Mission 2 Hire, operates 241 collision repair centers in 21 states across the U.S. For more information and to view a full list of Service King locations, visit www.serviceking.com.

About Service King Collision Repair Centers

Service King is one of the largest multi-location operators of collision repair facilities, dedicated to offering customers an overall superior service experience. Founded in 1976 in Dallas, Texas; Service King is a leader in the collision repair industry, currently serving customers at 241 locations across 21 states. For more information about Service King, visit www.ServiceKing.com. Follow Service King’s news on Facebook, Twitter and the company’s official blog, The Service Advisor.

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Automotive Aftermarket Scholarships Deadline March 31

From CollisionWeek News

Applications for automotive aftermarket scholarships funded by the University of the Aftermarket Foundation are being accepted through March 31. The foundation will award an additional $100,000 in scholarships this year, bringing the total amount of scholarships to be awarded by the foundation to $230,000.

“With more scholarships available than ever before, we encourage all interested candidates to log on and apply right away,” said Tim Lee, chairman of the University of the Aftermarket Foundation. “Because we don’t want any deserving individuals to miss out, we ask those in the auto care industry to spread the word about the March 31 application deadline to anyone they know that wants an automotive career and seeks scholarship assistance.”

Applicants can find more information about the program and apply online. To qualify, applicants must be pursuing a career in the automotive aftermarket by attending a full-time program at an accredited college, university, or ASE/NATEF certified post-secondary automotive, collision repair or heavy-duty technician training program.

GCIA Makes Donation to Maxwell High School of Technology

2015 Donation to Maxwell School

GCIA members Gregg Goff, Bobby Coombs, and Executive Director Howard Batchelor presenting a $2000 check to Collision Repair instructor Butch Luther of Maxwell High School of Technology. Also present is instructor Sam Melaragno (right end, front row). The funds will help the school purchase tools and supplies.

 

For the second year in a row, the GCIA used funds it raised from its annual Golf Tournament to make a $2000 donation to Atlanta area Maxwell High School of Technology.  Maxwell offers Auto Collision I & II as well as almost 20 other career paths for young people seeking an education in a trade. Learn more about Maxwell High at their website at http://www.maxwellhigh.com/.

Allstate Contributes $100,000 to Collision Repair Education Foundation

From CollisionWeek

Allstate Insurance Company contributed $100,000 to the Collision Repair Education Foundation. Industry donations such as Allstate’s assist the Education Foundation in its ability to support high school and technical college school programs, instructors, and students nationwide. By increasing educational opportunities for these students, companies like Allstate help prepare students who will enter the industry as productive, efficient entry-level employees.

The $100,000 contribution from Allstate Insurance will support the Foundation’s Collision Repair Education Campaign fund which allows the Foundation to provide its annual student scholarships, school grants, and the annual Ultimate Collision Education Makeover school grant, which is $50,000

“Education is a vital step in preparing the next generation of great technicians needed to repair vehicles that are becoming more complex by the day,” says Allstate’s Claims Vice President Pam Overton. “Contributing to the Collision Repair Education Foundation is an investment in the future and something we take great pride in at Allstate.”

Collision Repair Education Foundation Executive Director Clark Plucinski said, “Allstate’s continued support has allowed the Collision Repair Education Foundation to help collision school programs graduate students who are productive, efficient, and capable staff members day one on the job within the collision industry. As repair facilities are seeking the next generation of technicians who will be safely repairing consumers’ collision damaged vehicles, Allstate’s support assists in our ability to help high school and post-secondary collision instructors provide a quality technical education to their students.”

GM’s New Parts Pricing Initiatives

Many of you may have heard about GM’s new parts pricing initiatives that were announced last week during SEMA. You may also have heard that the program has been temporarily halted. Below is the updated statement from GM. What I can tell you is that SCRS has been in contact with them much in the past week+ and are currently working on summarizing exactly what the program is – and what it is not. We should have that prepared shortly.

GM has been very clear that there are only three entities that are part of their focus; the repairer, the consumer and the dealers. To me, that is refreshing.

More information to come soon.

Aaron Schulenburg
Executive Director | Society of Collision Repair Specialists (SCRS)


Please direct any questions to Bob Wheeler.

Bob Wheeler
GM Communications
636-248-0064
robert.e.wheeler@gm.com

“GM remains committed to its consumer focused pricing initiative, MyPriceLink.com. The strategy is designed to provide a competitive price available when an estimate is being prepared resulting in the best possible repair for all GM vehicle owners. GM has received overwhelming interest and support for its best price forward pricing strategy from all constituents throughout the Collision repair industry. By providing our price up front in the estimating process, we continue to focus on helping our GM customer, allowing the vehicle to be returned to pre accident condition, with original parts, ensuring safety and appearance.

“Over the past week the workflow pressures on outside parties has brought to light enhanced solutions and the increased desire for integration opportunities. These efforts will improve the process and allow for a longer implementation lead time so the revised workflows can be absorbed to the benefit of all of our General Motors customers, dealers and body shops. To this end, GM has listened, and has agreed to pause and extend the implementation of MyPriceLink.com.

“In the interim GM will resume the publishing of list price until we implement MyPriceLink.com. The extended implementation time frame, allows for all parties to prepare and adjust as needed in order to begin getting GM list prices from the MPL.com price engine. We expect to have a fully functioning dynamic pricing process through MPL in market by early 2015.

“GM appreciates the interest and support MPL.com has received and looks forward to collaborating with all constituents in the collision repair industry to implement the new way in which GM list prices will be obtained.”

Ryndee S. Carney
Manager, Cross-Brand Communications
General Motors
Mail Code 482-A38-C91
100 Renaissance Center
Detroit, MI 48265-1000

313-667-7627
313-549-1524 (cell)

ryndee.carney@gm.com