Auto collision training

SCRS Launches Industry Career Center

Prosser, Washington, September 1, 2016 – The Society of Collision Repair Specialists (SCRS) is thrilled to announce the debut of the SCRS Career Center (; a new online resource designed to help you recruit qualified entrants in  to the collision repair industry, and to introduce them to rewarding careers within your business.

“The shortage of emerging technical staff entering collision repair businesses is one of the greatest challenges facing our industry,” shared SCRS Chairman Andy Dingman. “It’s important to SCRS to encourage new entrants in this industry and to help make them aware of the expansive career opportunities that exist for them in our field. Most importantly, it’s a priority for us to connect them with our members’ businesses. We want to do everything possible to make sure that hard-working young technicians find their way to a rewarding career in the industry.”

To bring the greatest advantage to job creators and provide the largest reach to individuals interested in a career in the automotive sector, the SCRS Career Center was created as part of an extensive network that includes the Auto Care Association and the Specialty Equipment Market Association (SEMA). It is an industry solution, created through industry collaboration. SCRS has issued notifications to the instructor and educational arms of the collision repair community in preparation for the launch, encouraging instructors to work with students and graduates on resume development, and to learn the search capabilities of the platform.

“Helping raise awareness of the solution was a big part of our launch focus,” added SCRS Education Committee Chairman, Kye Yeung. “Whether it’s someone putting their passion into learning the skills at a local vocational school, a high-level competitor competing at the SkillsUSA National Championship, or someone with tenured experience at a shop looking to move or grow into a new position, we want them to know there are plenty of options for them and that there is an industry-specific job board that can help them land the job of their dreams.”

“For an industry largely comprised of independently owned businesses, many can relate to the sentiment that ‘bigger isn’t always better’,” added Dingman. “Unlike more generalized commercial job boards, our site was developed by SCRS in partnership with other leading automotive trade associations, and was developed solely with industry employers in mind.”

Not only is the SCRS Career Center the best way to find qualified candidates for your business, but it’s a great way to reinvest in our community and help build the awareness of opportunity within the collision repair profession.

Visit the and connect with candidates that have the education and professional experience to make an impact from day one. The new SCRS Career Center will help streamline your hiring process with:

  • Unmatched exposure for job listings – SCRS, Auto Care Association and SEMA collectively represent the largest audience of qualified automotive industry professionals.
  • Easy online job management – You can enter job descriptions, check the status of postings, renew or discontinue postings, and even make payments online.
  • Resume searching access – With a paid job listing, you can search the resume database and use an automatic notification system to receive email notifications when new resumes match your criteria.
  • Company awareness – Along with each job posting, you can include information about your individual company and a link to your web site.

The SCRS Career Center can be found at Don’t miss this unique opportunity to be seen by an exclusive audience of the industry’s best and brightest!

For more information about SCRS, or to join as a member, please visit, call toll free 1-877-841-0660 or email us at


About SCRS: 

Through its direct members and 41 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

Service King Unveils Apprentice Development Program

The Service King Apprentice Development program launches June 30 with expansive rollout planned


Britton Drown

RICHARDSON, Texas – June 29, 2015 – Service King Collision Repair Centers, an industry leading multi-state operator of high-quality collision repair services, today unveiled its most innovative recruiting and development effort in the company’s 39-year history with the launch of the Service King Apprentice Development Program.

The revolutionary program offers a highly immersive, fully compensated 52-week training course developed to prepare incoming technicians for careers at Service King. The Apprentice Development Program will officially debut Tuesday, June 30, in Houston with plans to expand to several markets across the country. The rollout plan features launches in Texas, California, Illinois, Georgia and more in 2015.

“This has long been a vision of ours at Service King,” said Chris Abraham, Service King CEO. “We couldn’t be more proud to officially deploy the Apprentice Development Program. Through the leadership and knowledge of our supervisors and location managers, this program will be an invaluable resource for technicians entering the field or looking to rejuvenate their careers. It’s humbling for us as an organization to provide a clear pathway to rewarding careers in the collision repair industry.”

Service King officially welcomed Houston’s inaugural class of apprentice technicians at a kickoff event Monday, June 22.

As part of the program, technicians receive daily on-the-job oversight and training, indulge in a detailed curriculum and progress through a series of competency assessments and succession benchmarks. Technicians are consistently awarded throughout the program and tutored by an assigned Apprentice Supervisor.

“The creation and launch of the Service King Apprentice Development Program was truly a collaborative effort,” said Tyra Bremer, Service King Vice President of Talent Development. “There continues to be a decline in the population of automotive technicians in the U.S., so we made the decision to take that shortage into our own hands. We look forward to welcoming our new Apprentice Technicians and continuing to fuel our Service King learning culture. Grateful appreciation is expressed to the Service King teammates that contributed their valuable time, informative content and insightful ideas as subject matter experts as we designed our learn, earn and succeed program.”

Service King, which recently launched an aggressive veterans hiring initiative, Mission 2 Hire, operates 241 collision repair centers in 21 states across the U.S. For more information and to view a full list of Service King locations, visit

About Service King Collision Repair Centers

Service King is one of the largest multi-location operators of collision repair facilities, dedicated to offering customers an overall superior service experience. Founded in 1976 in Dallas, Texas; Service King is a leader in the collision repair industry, currently serving customers at 241 locations across 21 states. For more information about Service King, visit Follow Service King’s news on Facebook, Twitter and the company’s official blog, The Service Advisor.


Demand, initiatives touted for collision repair jobs

Collision repair might be experiencing a lot of change and uncertainty right now — but at least you can count on that it’s hiring.

A north central Alabama community college has reported demand for collision repair technicians has come from as far as the Florida Panhandle, and two other companies recently announced hiring and training pushes.

“I’ve never had this many jobs available for students. It’s hard to fill all of the requests. Technicians are getting older and retiring and a lot of younger guys aren’t there to fill the holes,” Wallace State Community College Collision Repair head Tim Grace said. “Technology is changing and the way we are doing things is changing. That keeps it from being a dead end street. The need for strong technicians is getting greater and greater. The job field is very broad, and there are good wages to be made out there.”

The college, citing I-CAR, said the annual technician salary in 2013 was $52,000. Wallace State also said some shops were paying — they might have meant charging — $52/hour for body repair/painting, $62/hour for frame repair/measuring and $72/hour for mechanical work.

Read the full article here.

Economists Say Millennials Should Consider Careers In Trades

Millions of good-paying jobs are opening up in the trades, including auto collision repair. And some pay better than what the average college graduate makes.

With so many boomers retiring from the trades, the U.S. is going to need a lot more pipe-fitters, nuclear power plant operators, carpenters, welders, utility workers, auto collision repairers — the list is long. But the problem is not enough young people are getting that kind of training.

We need to be preparing a lot more young people for good, well-paying jobs in the trades.

Read the full article here.


Ill-suited?: GMG Envirosafe experiment questions auto repair gear’s isocyanate protection

From RDN
Copyright © 2015. DRIVEN COMMUNICATIONS INC. All Rights Reserved.

GMG Envirosafe Chief Operations Officer Brandon Thomas has caught the attention of the auto body repair and personal protective equipment industries with an informal test that found isocyanates penetrating some common paint suits.

Thomas described the test as “very basic,” an effort to get a “quick glance” into the capabilities of six commercially available suits to protect against the hazardous chemicals, which are the building blocks for polyurethane products such as paint.

Test findings were presented last week at the Collision Industry Conference in Palm Springs, Calif.

A suit is tested for isocyanate penetrability by GMG Envirosafe. GMG has intentionally obscured the logo of the manufacturer in this image. (Provided by Brandon Thomas/GMG Envirosafe)

He found that five out of the six suits tested failed to protect completely against spray or spill isocyanates. Within those five, the amount of infiltrating isocyanates varied wildly.

Thomas wouldn’t say which suit made the cut and which five failed. The six suits were the DuPont M-5905, DeVilbiss 803599, SATA 530062w, SAS 6896, Shoot Suit 2005B, and XL 9062.

Read the full article here.

No Fear for GCIA!

No Fear for GCIA!

From Autobody News
by Chasidy Rae Sisk

On Thursday, September 25, members of the Georgia Collision Industry Association (GCIA) gathered at the DoubleTree Hotel in Marietta, GA for a special presentation by Barrett Smith, President of Auto Damage Experts, Inc. Smith discussed the presence of fear in the collision repair industry and how it impacts business decisions in an attempt to educate industry professionals on this rarely mentioned but all-pervasive issue.

Smith’s presentation, entitled “FEAR,” explained how the emotion of fear can be elicited by conditioning. Smith explains, “for decades, many in the collision industry have been paralyzed by fear. Not because the collision industry is full of cowards and scaredy-cats; quite the contrary, the industry is comprised of fearsome competitors with huge egos and a sincere desire to serve their communities. No, reasonable people don’t invest hundreds of thousands and, for some, millions of dollars into a business because they’re scared…no, the fear many shop owners experience is generally due to their lack of knowledge and understanding in matters that are pertinent to their business and the threat by outside interests harming their business by their efforts to undermine and harm repairers who don’t fall in line with their desired manner of conducting business.”

Though the collision repair industry first became involved WITH insurance companies in order to work with them for the consumer’s benefit, this has become an effort to survive despite them, and for some, the fear of being seen as working against insurers has led to working FOR them to ensure the continued survival of their businesses. Smith believes that the majority of repairers are honest, hard-working individuals, but fear of this third-party entity has compelled many to abide by insurers’ demands to avoid conflict. Unfortunately, over time, “the mandates, concessions, discounts and omissions of reasonable and necessary processes becomes greater and great until, one day, the shop wakes up and realizes they have virtually given their business away to the point that they have little profits, huge liabilities, and fear of the future,” Smith states.

Smith went on to explain that fear develops from anxiety and uncertainty about the future, but fears can be reduced with knowledge, tools, conviction, confidence and experience. This process begins with gaining the knowledge to see fear for what it is, determining the best way to confront it, and then defeating it. In order to defeat fear, you must utilize the tools at your disposal, such as viable consulting, your state laws, industry associations, business knowledge and other readily available resources, and by gaining the conviction that you are doing the right things for the right reasons. From there, it’s simply a matter of sticking to these methods in order to gain experience and confidence.

Another tool that Smith strongly encourages shops to use is the Variable Rate Survey (VRS) as a way “for repairers to learn what their true cost of doing business is and to show where they are placed among their peers and competitors. Suggesting that all repairers should be compensated the same, regardless of their level of training, certifications, equipment and capabilities, is at best ludicrous. The only effective way to combat this intent by outside third-parties to lump all repairers together is to have independently ascertained data to dispel, combat and show where your shop lies among others in your market area. I can assure that the cost will be literally pennies on the dollar as far as investment vs. return…but like any “tool”, you must use it, and use it effectively, in order to gain the benefits and ROI.”

Of course, the predicament the collision repair industry finds itself in did not occur overnight. Initially, insurance companies sought out quality repair facilities, but after a while, “insurers began ‘conditioning’ the shops by implementing new policies and procedures,” Smith notes, comparing this to the way the behavior of young elephants is modified by binding their legs with rope until even a simple string can keep them captive. “The elephant could easily break the string but has convinced himself that the restraining force is greater than his own strength. So he gives up in defeat… Just like the baby elephant, repairers have been conditioned over the years to believe they must ‘keep in line’ and can’t depart from it out of fear of reprisal and the fear of being steered from and against… and ultimately, the failure of their business.”

So how can the collision repair industry undo what has been done over so many decades? It begins by understanding what has happened and recognizing that it cannot be cured overnight. For the solution, Smith turns to the Parable of the Boiling Frog – if you place a frog into a pot of boiling water, it will jump out immediately; however, if the frog is placed in water that is slowly heated, it will not recognize the danger until it is too late. Smith believes, “this parable illustrates how people should make themselves aware of gradual change before they suffer the catastrophic consequences. So it goes with the insurance industry in gaining control over the collision repair industry.”
Now, the collision repair industry needs to un-boil the frog, beginning by understanding what is happening and getting out of the pot before it’s too late. Smith lists the following ten steps to un-boiling the frog:

  1. Know there is a better and more profitable way
  2. Know that others have been successful
  3. Know they didn’t accomplish it overnight
  4. Know it takes commitment to be successful
  5. Know that you can take the necessary steps
  6. Know that you must be honest and ethical
  7. Know that you must provide quality repairs
  8. Know that you need the tools for success
  9. Know that it won’t always be easy, but right
  10. Know that if you’re not having fun…you’re likely doing something wrong!

In conclusion, Smith notes, “just as when Toto pulled back the curtain on the Wizard of Oz and saw that he was just a weak old man pulling on a bunch of cables and ropes while speaking into a loud speaker, the fear and unknowing is no longer “All Powerful”. Once one understands that insurance companies are not the “All Powerful” they would like you to believe they are and you learn that Insurers have legal obligations and liabilities, just like you and any other business, and once you know what yours are and what theirs are, it takes a lot of the mystery and unknowing away, and along with it – the fear. If you believe you can’t do it… you’d be right!”

Batchelor was pleased with Smith’s message and believes “everyone understood the need to step out of the box, but some may be unable due to insurer influence. Still, if we can educate one shop on how to address this issue, then we have achieved our goal.”

I-CAR Launches Technical Support Portal

From CollisionWeek News

The Inter-Industry Conference on Auto Collision Repair (I-CAR) has launched its Repairability Technical Support Portal for collision repair technical questions and answers. The site is designed to benefit technicians, shop owners, estimators, insurance specialists and field educators.

“This portal represents I-CAR’s direct solution to the need expressed by the industry; improved accessibility to the repair information required to support performance of complete, safe and quality repairs for the ultimate benefit of the consumer,” said John Van Alstyne, CEO & President of I-CAR. “We have created an online resource that brings the OEM and collision repair worlds together for an exciting collaboration that will make more repair critical information available across the industry, contributing to time, resource and cost savings in all aspects of the repair process.”

Among the portal’s highlights:

  • Thousands of pages of OEM Repair information specific to hundreds of vehicle models
  • “Top 10” repair inquiries, plus an extensive searchable database that allows model specific research into the thousands of technical inquiries I-CAR has already addressed over the years
  • The latest industry news and information
  • Quick and important reference materials such as the Airbag and Partial Replacement Matrices
  • And all the content is accessible on-the-go, from a laptop, tablet, smartphone, etc.

A key element of this new service offering is ‘Ask I-CAR’, a new service I-CAR designed to help the industry with repair technical questions. Inquiries can now be submitted online, or via telephone. ‘Ask I-CAR’ features full-time staff dedicated to responding to collision repair inquiries from users.

AVI to Provide Technicians with $1 Million in Free Training

From BodyShop Business

AVI (Automotive Video Innovations) is giving back to the automotive community that has given so much opportunity to the Florida-based video company.

To carry out that mission, AVI reports that it is pledging to give away $1 million worth of training to students, technicians, shop owners or teachers with the desire to expand their automotive knowledge. The course is a collaboration of electrical and electronic systems education that covers everything from electrical theory to understanding circuits, meter usage, diagnostics and more.

“NO credit card required, NO surveys and NO hassle, just a big thank you from us to you,” said Paul Louwers, president of AVI.

Louwers said the courses are broken down into easy-to-navigate chapters and come with an online study guide, comprehensive knowledge assessment and a certificate of completion; everything you can expect from AVI training.

“Train online anywhere you have an Internet connection,” he continued.

Those who sign up will also receive free ongoing training tips, newly-issued training video notifications covering topics like ASE Test Prep, Hybrids, Diesel, HVAC, Management and more!

Simple Enrollment

1. Get started now: sign-up is free and the class is free. Click HERE to fill out the form and sign yourself up for an exclusive AVI on Demand access pass.
2. Enter your FREE course: either log-in with your new credentials or existing users simply sign-in.
3. Comprehensive and interactive content: go to the “My Courses” menu at the top and find your free class. Start viewing it right away!

Participants receive a satisfactory score on the knowledge assessment and earn a certificate after completing each course.

Online Attendee Registration Opens for NACE and CARS

Both online attendee registration and housing reservations are now open for NACE and CARS 2014, part of Industry Week starting July 27 in Detroit. These include many board and association meetings Monday, July 28; the CIC summer meeting on Tuesday, July 29; the I-CAR Conference and Gala 35th Anniversary Networking Event on Wednesday, July 30; and features the NACE | CARS 2014 Conference + Expo, Wednesday – Saturday, July 30 – August 2 The Expo will be held Thursday and Friday at the COBO Convention Center.


Expo Passes to access the show floor only can be purchased for $35/each; individual, 90-minute conference sessions are available for $75/session or individual 3 or 4 hour conference sessions are available for $150/session; a Day Pass is $250, and Saturday Mechanical Sessions are $150; a full-access Super Pass is $315 for members and $365 for non-members. All prices noted reflect Early Bird pricing, which is in effect through June 14th. Add-On Education from I-CAR, as well as the CRES/MSO Collision Repair Executive Symposium and TTF Technology & Telematics Forum events are available at an additional charge.

New this year, all registration options include the NACE and CARS Show Floor Receptions on Thursday and Friday evening, the Opening General Session Thursday morning and The Assembly – Industry Forum on Wednesday afternoon. Additional details on these events will be released in the near future.

“As the automotive collision and mechanical industry’s premier networking and training event, we are so pleased to include the Show Floor Receptions, Opening General Session and The Assembly – Industry Forum in every registration this year, as it reflects our desire to create an event that fosters networking and community interaction among our attendees,” stated Dan Risley, Automotive Service Association President.

I-CAR Introduces Updated Full Frame Partial Replacement Course

From CollisionWeek

I-CAR has added a new Live, instructor-led course to its catalog, Full-Frame Partial Replacement (FFR01). This course provides information on OEM repair procedures and welding requirements for full-frame vehicles.

The three credit hour course meets training requirements for Steel Structural Technicians, Auto Physical Damage Appraisers and Estimators in I-CAR’s Professional Development Program. FFR01 replaces I-CAR’s Steel Full-Frame Sectioning (SPS03) and Steel Full-Frame Technologies and Repair (SPS08) courses, resulting in the need for three less credit hours of training for certain repair professionals. Anyone who has previously taken either SPS03 or SPS08 will not lose training credit that has been earned.

“Properly repairing today’s full-frame vehicles requires a command of an array of considerations. The content in this course can be applied on the job immediately following completion, resulting in increased savings for the shop and the vehicle owner alike,” explained Josh McFarlin, I-CAR Director of Curriculum & Product Development.

Technicians will learn how to identify full-frame designs, partial replacement options and repair considerations for full-frame attachments during the course. They will also have access to HD-quality videos on full-frame partial replacement procedures for some of today’s most popular full-frame vehicles, including Ford F-150, General Motors 1500 frames, RAM 1500 and Jeep Wrangler.