Obituary and arrangements for Howard Batchelor

Howard Ashley Batchelor, age 47, of Cumming, passed away Tuesday, September 12, 2017.  Howard was born in High Wycombe, England and moved with his family to Roswell, Georgia when he was 6 years old.  He graduated from Roswell High School in 1988.  He started his working career at Photography by David and finished his career with FinishMaster, Inc. serving as a business development manager with territories in North Carolina and South Carolina.  He also served as a long-term executive director of the Georgia Collision Industry Association.  Howard was an avid sports fan and loved watching the Georgia Bulldogs, NFL and NASCAR.  He enjoyed grilling outside and spending time with friends at Lake Lanier.

He was preceded in death by his father, Alan Batchelor.  Survivors include his mother, Jean Batchelor of Roswell; sister and brother-in-law, Wendy and Jim Brock of Marietta; brother and sister-in-law, Russell Thomas and Maxine Silver of Lilburn; aunt and uncle, Joan and John Smith of Roswell; and several nieces and a nephew.

Memorial services will be held Wednesday, September 20 at 2:30 pm at Roswell United Methodist Church in the Chapel.

Ingram Funeral Home, Cumming, Georgia is in charge of arrangements.

Condolences may be made at

In lieu of flowers, memorial gifts can be made to the Collaborative Ependymoma Research Network, CERN Foundation, P.O. Box 217, Zionsville, IN  46077.

GCIA Executive Director Howard Batchelor Passed Away

Hello Industry Associate

The GCIA Board is very sad to share with you that our long-term Executive Director, colleague, and friend, Howard Batchelor, passed away this morning. As many know, he had been battling an inoperable brain tumor, and now the battle is over and he is at eternal rest.

Howard was highly respected in our industry and a friend to all. He will be greatly missed and especially by the Georgia Collision Industry Association. Our deepest sympathies go out to his family and friends.

We will update with arrangement details as soon as we receive them.

The GCIA Board

SCRS To Present Awards At Collision Industry Red Carpet Awards Breakfast During SEMA Show

The Society of Collision Repair Specialists (SCRS) has announced the first annual Collision Industry Red Carpet Awards Breakfast at the 2017 SEMA Show. This event will be free to attend, and will be held from 7:30-9 a.m. on Wednesday, Nov. 1 in Ballrooms D-E in the Westgate Las Vegas Resort and Casino.

To RSVP, click here:

The event will feature some of the most prestigious awards and recognitions from industry organizations, highlighting standout individuals and businesses in the collision repair industry.

As part of the morning ceremony, SCRS will deliver the first-ever March Taylor Kina’ole Award. The Hawaiian word Kina’ole is the embodiment of excellence in the highest form. It is often defined as “Doing the right thing, in the right way, at the right time, in the right place, to the right person, for the right reason, with the right feeling, the first time.”

Many within SCRS and the collision repair industry learned life lessons about Kina’ole from March Taylor, then owner of Auto Body Hawaii in Kailua Kona, Hawaii, and SCRS board member. Ten years ago, on Aug. 26, 2007, Taylor passed away.

“We all lost an invaluable man, friend, mentor and ally that day,” said SCRS Past Chairman Barry Dorn. “March would be the first to tell you that he did nothing ‘significant’ and he was humble beyond belief but he could bridge gaps, change peoples’ minds and move progress forward by simply being who he was. That is the legacy that we all must continue. Individuals like March do not come around often, and it is so important to recognize it when they do, encourage it, and to carry on with what he has started and grow it for future generations.”

Event awards will include:

BodyShop Business Executive of the Year Awards
CIECA Electronic Commerce of the Year Award;

Outstanding Achievement Awards

I-CAR Russ Verona Memorial Award;Jeff Silver Award;

Board of Directors Chairman’s Award

National Auto Body Council Award of Distinction;Body Image Award
Society of Collision Repair Specialists Inaugural presentation of the March Taylor Kina’ole Award

The Collision Industry Red Carpet Awards Breakfast places a priority on encouraging and recognizing greatness in individuals, companies and actions in the collision repair industry in a place where the excitement and energy of the SEMA Show provides the perfect backdrop for such distinguished presentations.

Seating for breakfast will be on a first come, first serve basis, and will be limited to 200 available seats. Organizers request attendees RSVP no later than Sept. 30.

For more information about SCRS, or to join as a member, visit, call toll free 1-877-841-0660 or email

SCRS Announces Details on OEM Summit Sessions

Prosser, Washington, August 28, 2017 – The Society of Collision Repair Specialists (SCRS) announces session details outlining the content of the upcoming OEM Collision Repair Technology Summit (Summit) at the 2017 SEMA Show (Show.)

The Summit, held on Thursday, November 2nd, was first launched by SCRS four years ago to put Show attendees in a room with innovators in automotive structural design and technology that can create context around sophisticated advancements in vehicles and emerging technology, and the impact it will have specifically on collision repair businesses.

This year’s three sessions will address the impact that automotive research has on vehicle construction and functionality, the impact that construction and functionality has on performing once-commonplace repair procedures, and the impact that those OEM procedures – or failure to implement them – have on liability and safety.

The sessions will include:

9:00 a.m. – 10:30 a.m.

OEM1 | N241 | OEM Session I:

How Automotive Research is Driving Change in Vehicle Design, Technology and Function

The automotive industry has proven to be a ripe landscape for revolutionary technology intended to address everything from autonomy and connectivity to structural developments for advanced vehicle light weighting. These technological advancements rely heavily on innovative research for developing and testing complex solutions to be deployed to the motoring public. This research often stems from collaborations between automakers, in the aftermarket, and through educational institutions; all looking to advance safe, efficient and groundbreaking transportation solutions. Moderated by John Waraniak, Vice President Vehicle Technology for SEMA, this distinguished panel will share  insight into the research going on today that has the potential to reshape how you repair vehicles tomorrow.

11:00 a.m. – 12:30 p.m.

OEM2 | N241 | OEM Session II:

The Impact of Advanced Vehicle Systems on Routine Repair Process and Procedure

New technology is rapidly advancing on vehicles today, and Advanced Driver Assistance Systems (ADAS) are becoming increasingly more popular on new vehicles and can have significant effect on how you perform previously routine services in your collision repair facility. While those on the road benefit from ADAS, the repair industry must change how they approach traditional services as many OEMs require additional procedures, calibrations and tools to ensure restoration of vehicle functionality. Kaleb Silver, Senior Product Manager for Hunter Engineering will present on challenges facing the industry, and the impact of advanced systems on routine services such as wheel alignments. After the presentation he will welcome the following panel to discuss the growing complexities facing the repair marketplaces.

3:00 p.m. – 5:00 p.m.

OEM3 | N241 | OEM Session III:

The Hidden Dangers of Vehicle Technology, Improper Repair Methodology and Your Liabilities

Those operating within the collision repair industry find themselves in tumultuous times. While the functional and structural technologies in modern-day vehicles are evolving at a breakneck pace (and expected to evolve even faster on our way to autonomous vehicles), the collision repair industry faces a growing gap in skilled workers, and continual downward pressure to mitigate repair expenses and operations performed. In an industry culture that seemingly rewards those who charge the least, rather than those who perform the best, it is an increasing challenge for businesses committed to repairs that are fully compliant with OEM methodologies. In 2017 the Society of Collision Repair Specialists (SCRS) reaffirmed its longstanding position that “if an OEM documents a repair procedure as required, recommended or otherwise necessary as a result of damage or repair, that those published procedures would be the standard of repair until such time the documentation changes. Disregarding a documented procedure that is made available to the industry creates undue and avoidable liability on the repair facility performing the repair.”

This panel, moderated by John Ellis, Managing Director of Ellis & Associates, will address an industry grappling to reconcile how to move forward for the consumer when certain automotive manufacturer requirements are expected to be performed on every occasion, but insurance claims positioning leans towards “case-by-case” approval. The participants will feature litigators, technology experts, and those with experience in facing liability and safety implications with performing repairs in today’s environment. As current litigation exposes flaws in the rationale for deviating from OEM repair procedures, there isn’t a more critical discussion to participate in for today’s collision repair operator.

Panelists will be announced in a forthcoming release, but registration for these sessions is open. Space will be limited and early registration is encouraged.

Sessions can be selected individually at or as part of the RDE Full Series Pass.

The 2017 OEM Collision Repair Technology Summit is made possible with support from PPG Automotive Refinish; AkzoNobel; BASF; CCC Information Services, Inc.; DeBeer Refinish; Reliable Automotive Equipment, Inc.; Toyota Motor Sales, U.S.A.; and SEMA.

For more information about SCRS, or to join as a member, please visit, call toll free 1-877-841-0660 or email us at


About SCRS: 

Through its direct members and 39 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

WIN Announces Details of “Be Extraordinary” 2017 Annual Educational Conference

From Body Shop Business – Full article at

The Women’s Industry Network (WIN) has announced details of the 2017 Annual Educational Conference that will take place in Denver, Colo., May 8- 10, 2017. The conference venue, the Westin Denver Downtown is situated in Denver’s historic LoDo district.

“Be Extraordinary” is the theme for the 11th annual conference, and the program’s educational content will focus on creating balance, purpose and results in both the professional and personal facets of your life. The keynote speaker is business ethics expert Chuck Gallagher, host of radio’s “Straight Talk” and author of the book “Second Chances,” who will take main stage on May 9. Gallagher’s presentation, “Positive Choices for Business Success – The Ethics of Excellence,” will focus on building relationships and trust through ethics problem solving.

Health & Safety: Avoiding OSHA’s Top Violations

By Kyle Holt, CONTRIBUTOR to BodyShop Business (Kyle Holt is the president of S/P2, an online safety and pollution prevention training system for the automotive, heavy-duty/diesel, welding, construction, cosmetology and culinary industries.)

Full article at

Each October, OSHA announces its top violations of the year. For 2016, OSHA released its list at the National Safety Council Congress & Expo, the world’s largest gathering of safety professionals.

Similar to other “Top 10” lists, the list doesn’t change much from year to year. Why? If employers worked to correct these hazards, OSHA believes the number of deaths, amputations and hospitalizations would decline drastically.

That may seem discouraging, considering employers are required to run safe workplaces. But the list can be useful as a reference and wake-up call to businesses who need to find areas to focus on when it comes to safety.

The List

Here is the ranking of the most-cited violations, fiscal year 2016, which are compiled from more than 30,000 inspections of workplaces by federal OSHA staff:

  1. Fall protection (Standard 1926.501)
  2. Hazard communication (Standard 1910.1200)
  3. Scaffolds (Standard 1926.451)
  4. Respiratory protection (Standard 1910.134)
  5. Lockout/tagout (Standard 1910.147)
  6. Powered industrial trucks (Standard 1910.178)
  7. Ladders (Standard 1926.1053)
  8. Machine guarding (Standard 1910.212)
  9. Electrical wiring (Standard 1910.305)
  10. Electrical, general requirements (Standard 1910.303)

Collision Repair

Obviously, the collision repair industry isn’t prone to a large number of accidents in some of these top hazard areas, such as fall protection and scaffolds. But consider the following standards that made OSHA’s top 10:

The No. 2 violation: The Hazard Communication Standard (HCS). The HCS helps ensure that workers are safe around chemicals in the workplace. Chemical manufacturers and importers are required to provide a label that includes a harmonized signal word, pictogram and hazard statement for each hazard class and category.

In the shop, information about the identities and hazards of these chemicals must be available and understandable to workers. The HCS requires that workplaces:

  • Have labels and Safety Data Sheets (SDS) available for exposed workers
  • Train employees to handle the chemicals appropriately

The No. 4 violation: respiratory protection. OSHA estimates that 5 million workers are required to wear respirators in 1.3 million workplaces throughout the United States. In a shop, technicians are exposed to many hazards that require the use of a respirator, including dust, airborne biological hazards, mists, fumes, sprays and other airborne particles. The biggest of these are isocyanates, which are toxic and reactive chemicals that are present in the hardeners or catalysts of polyurethane-based, two-part paints.

Employers must develop a written respiratory protection program, specific to the particular workplace. In addition, employers must assign a qualified program administrator to run and evaluate the program regularly. The program must include information about:

  • Selecting respirators appropriate to the workplace and the particular hazards to which employees will be exposed
  • Training employees in the proper use of respirators (including putting them on, removing them and checking the seals), limitations and maintenance. Employees must be retrained annually and when changes occur in the workplace
  • Providing medical evaluation of employees who must use respirators to determine that their ability to use a respirator
  • Fit testing tight-fitting respirators to determine whether the respirator forms a seal on the user’s face
  • Ensuring adequate air supply, quantity and flow of breathing air for atmosphere-supplying respirators
  • Establishing and adhering to schedules for cleaning, disinfecting, storing, inspecting, repairing, removing from service or discarding, and otherwise maintaining respirators
  • Using respirators properly in routine situations, as well as in reasonably foreseeable emergencies
  • Regularly evaluating the effectiveness of the program.

The No. 9 and No. 10 violations: In a shop, electrical hazards can be dangerous to worker health. Keep in mind that the most common causes of electrical accidents and injuries include: loose electrical connections; cords and wiring with missing or frayed insulation; equipment running beyond capacity; tools that cause shocks or emit smoke, excessive heat, odors or sparks; wires running across the floor; electrical cords left near heat, flame or water; and electrical cords or equipment that create an arc being used around hazardous, flammable or explosive materials (unless specifically designed for such uses).

In the shop, you can help prevent electrical accidents (and OSHA violations) by:

  • Keeping the work area clean
  • Making sure employees can locate all electrical shutoffs
  • Inspecting electrical equipment and wires before use to make sure they’re properly insulated and grounded
  • Assigning the electrical repairs to a trained, qualified electrician
  • Avoiding the use of extension cords whenever possible
  • Inspecting portable equipment before each use
  • Making sure electrical plugs match their receptacles
  • Avoiding electrical equipment that emits sparks, smoke or odors
  • Being especially cautious around flammable liquids, vapors or dust, or any area that might have held them
  • Keeping machines and tools lubricated properly
  • Obeying barriers, signs and other warnings near electrical equipment

About 3 million employees are injured on the job each year, and more than 4,500 workers are killed each year. Although your shop may have an outstanding safety record, be sure to review the “most cited violations” list to see where you may be able to focus more resources and make improvements.

Donate to Send a GA Student to SkillsUSA Conference

Skills USAThe 2017 SkillsUSA Championships are June 19-23, 2017, at the Kentucky Exposition Center. Contests begin locally and continue through the state and national levels. More than 6,000 outstanding career and technical education students — all state contest winners — will compete hands-on in more than 99 different trade, technical and leadership fields. Contests are run with the help of industry, trade associations and labor organizations, and test competencies set by industry. The championships is a multi-million-dollar event that occupies space equivalent to more than 16 football fields. Leadership contestants will demonstrate skills including extemporaneous speaking and conducting meetings by parliamentary procedure.

The GCIA is proud to donate $500 to help sponsor a representative from Maxwell High School in attending this very special conference and competition.

Will you help, too?

Donate online with our Safe and Secure “SquareUp” processing. Click the link and choose your Donation Level.

Thanks for your support!

SCRS Premieres Education Committee Video on Adhesives at January Meeting

Prosser, Washington, January 16, 2017 – During the Society of Collision Repair Specialists’ (SCRS) open board meeting in Palm Springs, California, SCRS launched the first of a series of its Education Committee videos that will be released throughout 2017.

The video, filmed in October at the SEMA Garage in Diamond Bar, California highlights a discussion panel on the adhesive joining technology in modern vehicles and considerations collision repair facilities should be aware of when approaching damage repair in the aftermarket. The video features SCRS Board members Kye Yeung (European Motor Car Works), Michael Bradshaw (K&M Collision), Tim Ronak (AkzoNobel Automotive and Aerospace Coatings), and Education Committee member and industry trainer Toby Chess (Kent Automotive.)

About SCRS:

Through its direct members and 41 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address: 

I-CAR Introduces Industry’s First Online OEM Calibration Requirements Search Feature

I-CAR announced at the SEMA Show a groundbreaking information resource for collision repair professionals: a vehicle-by-vehicle guide to calibration requirements for advanced driver assist systems (ADAS) for every 2016 make and model sold in the U.S.

The “OEM Calibration Requirements Search” feature, available online through the I-CAR Repairability Technical Support (RTS) Portal, describes calibration requirements for each vehicle when repairing vehicles equipped with systems such as:

  • Adaptive cruise control
  • Active park assist
  • 360-degree camera
  • Collision warning
  • Collision braking
  • Blind spot detection
  • Lane departure warning
  • Lane keep assist
  • Backup assist

This type of calibration guide is the first of its kind in the collision repair industry and will be available exclusively to current RTS Portal subscribers. The portal is free to professionals at I-CAR Gold Class and Road to Gold shops, those who have earned Platinum recognition and individuals currently undergoing training. There are approximately 110,000 current subscribers.

“I-CAR is committed to helping the industry respond to the ‘technical tsunami’ and the emerging arena of diagnostics, or scanning, and calibration is an area where I-CAR has established an industry leadership role to ensure proper knowledge and skills are developed and applied in the repair process,” said I-CAR CEO and President John Van Alstyne. “We are actively working with the inter-industry to clarify and resolve points of technical confusion, and developing related information tools and curriculum enhancements that will roll out in the coming years. This new search tool, which represents hundreds of hours of time to develop, is representative of the value our Repairability Technical Support, or RTS services, are delivering to the inter-industry.”

The first phase of the calibration matrix, being released on Nov. 1st, 2016, will include information on up to 90 percent of 2016 model-year vehicles sold in the U.S. In early 2017, I-CAR expects to have 100 percent coverage of 2016 U.S. models, with a focus on 2017 model-year vehicles and ongoing tool enhancements beginning shortly thereafter.

“I-CAR believes this will be a great resource for repair professionals to leverage during the damage analysis process,” said Jason Bartanen, I-CAR director of Industry Technical Relations, who demonstrated the tool onstage at SEMA. “If, during damage analysis/blueprinting, an estimator or auto physical damage appraiser (APDA) identifies that a vehicle is equipped with ADAS, a quick visit to the RTS Portal will identify those conditions that will require post-repair calibration for that system. This will help in development of the repair plan, and doing this work in advance will improve cycle time.”

Users can search on the matrix for the vehicle make and model they are repairing. The listings, which are color-coded for each system, display all of the options and events that will necessitate calibrations for that system. For each safety option, the calibration matrix shows which cameras and sensors are involved, where they are located and the calibrations required for them. Conversely, it shows which ADAS are affected by each camera and sensor. The listing also indicates whether scan tools and/or special tools are required for the calibrations and whether the system will illuminate a Malfunction Indicator Lamp (MIL) or set a Diagnostic Trouble Code (DTC) if the system detects an error during the pre- or post-scanning process. Troubleshooting notes are included with each calibration.

In addition to furnishing calibration information, the search function provides links to vehicle system definitions, repair information from each automaker and additional information housed in the portal.

A preview of the calibration matrix is available here. To learn how to subscribe to the RTS Portal, visit

SEMA Event: Talking Shop with Chip Foose

The Society of Collision Repair Specialists (SCRS) and Capital One® Spark Business® will be hosting a special event from 3:00 – 5:00pm, on Tuesday, November 1st at the 2016 SEMA Show.  This exclusive event will be a conversation titled “A Business Fueled by Passion – Talking Shop with Chip Foose,” and will be held in the North Hall, Upper Level, Room N258.

During the session, legendary automotive designer and entrepreneur Chip Foose will talk about growing a business, finding and leveraging resources to drive success, and lessons he learned along the way. Chip will be joined onstage by Buck Stinson, head of Small Business Credit Card at Capital One. The event will be limited to 300 participants.

To attend this exclusive event and interact first hand with Chip Foose, here is what you need to do:

  1. Click here to register yourself to pre-qualify for a ticket.
  2. Be one of the first 150 people on the pre-qualification list to show up to the SCRS booth at the SEMA Show (North Hall, Booth #11173) between 9:00am and 2:00pm on opening day, Tuesday, November 1st.

There is no charge to attend this event; however, it will be limited to 300 participants. Tickets will be provided on a first-come, first served basis, and are limited to one per individual. We do anticipate that this event will reach maximum capacity, so we encourage you to come to the booth early in the day Tuesday to collect your pass. For those who do not receive a VIP pass, the panel will be live-streamed via Periscope – follow @CapitalOne on Periscope to learn from Chip first-hand about creative ways to maximize business potential and to accelerate growth.

Capital One® Spark Business® is a corporate member of SCRS and a top-level sponsor of the 2016 Repairer Driven Education (RDE) series at the SEMA Show.

About Spark Business:

Capital One® offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Spark Business from Capital One comprises a suite of innovative products and services specifically designed for small business, including credit cards with unlimited rewards, no-fee checking and savings, and secure and flexible merchant service offerings. Spark Business provides tips, resources, and inspiration to help your business thrive at For more information, visit

About SCRS:

Through its direct members and 40 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

About SCRS’ RDE Series:

REPAIRER DRIVEN EDUCATION (RDE) series will feature 4 days of seminar offerings, many of which are uniquely designed and being offered only at the 2016 SEMA Show, including the OEM Collision Repair Technology Summit. Each session has been individually selected or crafted by SCRS because the content focus on information that is relevant to the diverse array of marketplace perspectives within the collision repair industry. Better your business, and register at

Upcoming Events

  1. SEMA Show

    October 31 - November 3
  2. Repairer Driven Education Series @SEMA Show

    October 31 - November 3