WIN Announces Details of “Be Extraordinary” 2017 Annual Educational Conference

From Body Shop Business – Full article at

The Women’s Industry Network (WIN) has announced details of the 2017 Annual Educational Conference that will take place in Denver, Colo., May 8- 10, 2017. The conference venue, the Westin Denver Downtown is situated in Denver’s historic LoDo district.

“Be Extraordinary” is the theme for the 11th annual conference, and the program’s educational content will focus on creating balance, purpose and results in both the professional and personal facets of your life. The keynote speaker is business ethics expert Chuck Gallagher, host of radio’s “Straight Talk” and author of the book “Second Chances,” who will take main stage on May 9. Gallagher’s presentation, “Positive Choices for Business Success – The Ethics of Excellence,” will focus on building relationships and trust through ethics problem solving.

Health & Safety: Avoiding OSHA’s Top Violations

By Kyle Holt, CONTRIBUTOR to BodyShop Business (Kyle Holt is the president of S/P2, an online safety and pollution prevention training system for the automotive, heavy-duty/diesel, welding, construction, cosmetology and culinary industries.)

Full article at

Each October, OSHA announces its top violations of the year. For 2016, OSHA released its list at the National Safety Council Congress & Expo, the world’s largest gathering of safety professionals.

Similar to other “Top 10” lists, the list doesn’t change much from year to year. Why? If employers worked to correct these hazards, OSHA believes the number of deaths, amputations and hospitalizations would decline drastically.

That may seem discouraging, considering employers are required to run safe workplaces. But the list can be useful as a reference and wake-up call to businesses who need to find areas to focus on when it comes to safety.

The List

Here is the ranking of the most-cited violations, fiscal year 2016, which are compiled from more than 30,000 inspections of workplaces by federal OSHA staff:

  1. Fall protection (Standard 1926.501)
  2. Hazard communication (Standard 1910.1200)
  3. Scaffolds (Standard 1926.451)
  4. Respiratory protection (Standard 1910.134)
  5. Lockout/tagout (Standard 1910.147)
  6. Powered industrial trucks (Standard 1910.178)
  7. Ladders (Standard 1926.1053)
  8. Machine guarding (Standard 1910.212)
  9. Electrical wiring (Standard 1910.305)
  10. Electrical, general requirements (Standard 1910.303)

Collision Repair

Obviously, the collision repair industry isn’t prone to a large number of accidents in some of these top hazard areas, such as fall protection and scaffolds. But consider the following standards that made OSHA’s top 10:

The No. 2 violation: The Hazard Communication Standard (HCS). The HCS helps ensure that workers are safe around chemicals in the workplace. Chemical manufacturers and importers are required to provide a label that includes a harmonized signal word, pictogram and hazard statement for each hazard class and category.

In the shop, information about the identities and hazards of these chemicals must be available and understandable to workers. The HCS requires that workplaces:

  • Have labels and Safety Data Sheets (SDS) available for exposed workers
  • Train employees to handle the chemicals appropriately

The No. 4 violation: respiratory protection. OSHA estimates that 5 million workers are required to wear respirators in 1.3 million workplaces throughout the United States. In a shop, technicians are exposed to many hazards that require the use of a respirator, including dust, airborne biological hazards, mists, fumes, sprays and other airborne particles. The biggest of these are isocyanates, which are toxic and reactive chemicals that are present in the hardeners or catalysts of polyurethane-based, two-part paints.

Employers must develop a written respiratory protection program, specific to the particular workplace. In addition, employers must assign a qualified program administrator to run and evaluate the program regularly. The program must include information about:

  • Selecting respirators appropriate to the workplace and the particular hazards to which employees will be exposed
  • Training employees in the proper use of respirators (including putting them on, removing them and checking the seals), limitations and maintenance. Employees must be retrained annually and when changes occur in the workplace
  • Providing medical evaluation of employees who must use respirators to determine that their ability to use a respirator
  • Fit testing tight-fitting respirators to determine whether the respirator forms a seal on the user’s face
  • Ensuring adequate air supply, quantity and flow of breathing air for atmosphere-supplying respirators
  • Establishing and adhering to schedules for cleaning, disinfecting, storing, inspecting, repairing, removing from service or discarding, and otherwise maintaining respirators
  • Using respirators properly in routine situations, as well as in reasonably foreseeable emergencies
  • Regularly evaluating the effectiveness of the program.

The No. 9 and No. 10 violations: In a shop, electrical hazards can be dangerous to worker health. Keep in mind that the most common causes of electrical accidents and injuries include: loose electrical connections; cords and wiring with missing or frayed insulation; equipment running beyond capacity; tools that cause shocks or emit smoke, excessive heat, odors or sparks; wires running across the floor; electrical cords left near heat, flame or water; and electrical cords or equipment that create an arc being used around hazardous, flammable or explosive materials (unless specifically designed for such uses).

In the shop, you can help prevent electrical accidents (and OSHA violations) by:

  • Keeping the work area clean
  • Making sure employees can locate all electrical shutoffs
  • Inspecting electrical equipment and wires before use to make sure they’re properly insulated and grounded
  • Assigning the electrical repairs to a trained, qualified electrician
  • Avoiding the use of extension cords whenever possible
  • Inspecting portable equipment before each use
  • Making sure electrical plugs match their receptacles
  • Avoiding electrical equipment that emits sparks, smoke or odors
  • Being especially cautious around flammable liquids, vapors or dust, or any area that might have held them
  • Keeping machines and tools lubricated properly
  • Obeying barriers, signs and other warnings near electrical equipment

About 3 million employees are injured on the job each year, and more than 4,500 workers are killed each year. Although your shop may have an outstanding safety record, be sure to review the “most cited violations” list to see where you may be able to focus more resources and make improvements.

Donate to Send a GA Student to SkillsUSA Conference

Skills USAThe 2017 SkillsUSA Championships are June 19-23, 2017, at the Kentucky Exposition Center. Contests begin locally and continue through the state and national levels. More than 6,000 outstanding career and technical education students — all state contest winners — will compete hands-on in more than 99 different trade, technical and leadership fields. Contests are run with the help of industry, trade associations and labor organizations, and test competencies set by industry. The championships is a multi-million-dollar event that occupies space equivalent to more than 16 football fields. Leadership contestants will demonstrate skills including extemporaneous speaking and conducting meetings by parliamentary procedure.

The GCIA is proud to donate $500 to help sponsor a representative from Maxwell High School in attending this very special conference and competition.

Will you help, too?

Donate online with our Safe and Secure “SquareUp” processing. Click the link and choose your Donation Level.

Thanks for your support!

SCRS Premieres Education Committee Video on Adhesives at January Meeting

Prosser, Washington, January 16, 2017 – During the Society of Collision Repair Specialists’ (SCRS) open board meeting in Palm Springs, California, SCRS launched the first of a series of its Education Committee videos that will be released throughout 2017.

The video, filmed in October at the SEMA Garage in Diamond Bar, California highlights a discussion panel on the adhesive joining technology in modern vehicles and considerations collision repair facilities should be aware of when approaching damage repair in the aftermarket. The video features SCRS Board members Kye Yeung (European Motor Car Works), Michael Bradshaw (K&M Collision), Tim Ronak (AkzoNobel Automotive and Aerospace Coatings), and Education Committee member and industry trainer Toby Chess (Kent Automotive.)

About SCRS:

Through its direct members and 41 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address: 

I-CAR Introduces Industry’s First Online OEM Calibration Requirements Search Feature

I-CAR announced at the SEMA Show a groundbreaking information resource for collision repair professionals: a vehicle-by-vehicle guide to calibration requirements for advanced driver assist systems (ADAS) for every 2016 make and model sold in the U.S.

The “OEM Calibration Requirements Search” feature, available online through the I-CAR Repairability Technical Support (RTS) Portal, describes calibration requirements for each vehicle when repairing vehicles equipped with systems such as:

  • Adaptive cruise control
  • Active park assist
  • 360-degree camera
  • Collision warning
  • Collision braking
  • Blind spot detection
  • Lane departure warning
  • Lane keep assist
  • Backup assist

This type of calibration guide is the first of its kind in the collision repair industry and will be available exclusively to current RTS Portal subscribers. The portal is free to professionals at I-CAR Gold Class and Road to Gold shops, those who have earned Platinum recognition and individuals currently undergoing training. There are approximately 110,000 current subscribers.

“I-CAR is committed to helping the industry respond to the ‘technical tsunami’ and the emerging arena of diagnostics, or scanning, and calibration is an area where I-CAR has established an industry leadership role to ensure proper knowledge and skills are developed and applied in the repair process,” said I-CAR CEO and President John Van Alstyne. “We are actively working with the inter-industry to clarify and resolve points of technical confusion, and developing related information tools and curriculum enhancements that will roll out in the coming years. This new search tool, which represents hundreds of hours of time to develop, is representative of the value our Repairability Technical Support, or RTS services, are delivering to the inter-industry.”

The first phase of the calibration matrix, being released on Nov. 1st, 2016, will include information on up to 90 percent of 2016 model-year vehicles sold in the U.S. In early 2017, I-CAR expects to have 100 percent coverage of 2016 U.S. models, with a focus on 2017 model-year vehicles and ongoing tool enhancements beginning shortly thereafter.

“I-CAR believes this will be a great resource for repair professionals to leverage during the damage analysis process,” said Jason Bartanen, I-CAR director of Industry Technical Relations, who demonstrated the tool onstage at SEMA. “If, during damage analysis/blueprinting, an estimator or auto physical damage appraiser (APDA) identifies that a vehicle is equipped with ADAS, a quick visit to the RTS Portal will identify those conditions that will require post-repair calibration for that system. This will help in development of the repair plan, and doing this work in advance will improve cycle time.”

Users can search on the matrix for the vehicle make and model they are repairing. The listings, which are color-coded for each system, display all of the options and events that will necessitate calibrations for that system. For each safety option, the calibration matrix shows which cameras and sensors are involved, where they are located and the calibrations required for them. Conversely, it shows which ADAS are affected by each camera and sensor. The listing also indicates whether scan tools and/or special tools are required for the calibrations and whether the system will illuminate a Malfunction Indicator Lamp (MIL) or set a Diagnostic Trouble Code (DTC) if the system detects an error during the pre- or post-scanning process. Troubleshooting notes are included with each calibration.

In addition to furnishing calibration information, the search function provides links to vehicle system definitions, repair information from each automaker and additional information housed in the portal.

A preview of the calibration matrix is available here. To learn how to subscribe to the RTS Portal, visit

SEMA Event: Talking Shop with Chip Foose

The Society of Collision Repair Specialists (SCRS) and Capital One® Spark Business® will be hosting a special event from 3:00 – 5:00pm, on Tuesday, November 1st at the 2016 SEMA Show.  This exclusive event will be a conversation titled “A Business Fueled by Passion – Talking Shop with Chip Foose,” and will be held in the North Hall, Upper Level, Room N258.

During the session, legendary automotive designer and entrepreneur Chip Foose will talk about growing a business, finding and leveraging resources to drive success, and lessons he learned along the way. Chip will be joined onstage by Buck Stinson, head of Small Business Credit Card at Capital One. The event will be limited to 300 participants.

To attend this exclusive event and interact first hand with Chip Foose, here is what you need to do:

  1. Click here to register yourself to pre-qualify for a ticket.
  2. Be one of the first 150 people on the pre-qualification list to show up to the SCRS booth at the SEMA Show (North Hall, Booth #11173) between 9:00am and 2:00pm on opening day, Tuesday, November 1st.

There is no charge to attend this event; however, it will be limited to 300 participants. Tickets will be provided on a first-come, first served basis, and are limited to one per individual. We do anticipate that this event will reach maximum capacity, so we encourage you to come to the booth early in the day Tuesday to collect your pass. For those who do not receive a VIP pass, the panel will be live-streamed via Periscope – follow @CapitalOne on Periscope to learn from Chip first-hand about creative ways to maximize business potential and to accelerate growth.

Capital One® Spark Business® is a corporate member of SCRS and a top-level sponsor of the 2016 Repairer Driven Education (RDE) series at the SEMA Show.

About Spark Business:

Capital One® offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Spark Business from Capital One comprises a suite of innovative products and services specifically designed for small business, including credit cards with unlimited rewards, no-fee checking and savings, and secure and flexible merchant service offerings. Spark Business provides tips, resources, and inspiration to help your business thrive at For more information, visit

About SCRS:

Through its direct members and 40 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

About SCRS’ RDE Series:

REPAIRER DRIVEN EDUCATION (RDE) series will feature 4 days of seminar offerings, many of which are uniquely designed and being offered only at the 2016 SEMA Show, including the OEM Collision Repair Technology Summit. Each session has been individually selected or crafted by SCRS because the content focus on information that is relevant to the diverse array of marketplace perspectives within the collision repair industry. Better your business, and register at

Latest “Who Pays for What” Survey Available Now

FOR RELEASE: October 3, 2016
FOR MORE INFORMATION: John Yoswick,, (503) 335-0393

Latest “Who Pays for What” survey focuses on shop billing and insurer payment practices for aluminum repair, shop supplies

The final “Who Pays for What?” survey for 2016 is now under way, this time asking shops about their aluminum repair labor rates, and which of more than 20 shop supplies they bill for and are paid by insurers. The survey is open through the end of October, and can be accessed by clicking below:

The series of four different surveys each year are conducted by CRASH Network and Collision Advice. Newly-released data from the “Who Pays for What?” frame and mechanical labor survey conducted in July shows that although more than 30 percent of shops surveyed said they are paid “always,” or “most of the time” for the labor to protect open fuel or air conditioning lines to prevent contamination, almost two-thirds of shops said they never have included a charge for these “not-included” operations on an invoice when the procedures needed to be done.

“This is something you have to do, something the automakers call for,” Mike Anderson of Collision Advice said. “These numbers make me wonder if shops aren’t protecting these lines when they need to, or if they just aren’t thinking about charging for it. They need to ensure technicians are doing it, even if the shop chooses not to get paid for it, so these systems don’t get contaminated.”

More than 750 shops from around the country participated in the July “Who Pays for What?” survey, and many reported being paid more regularly to perform some of the “not-included” repair operations compared to the same survey a year ago. The 32 percent of shops who reported this year being paid to “protect open air conditioning lines” was a 7.6 percentage point increase from last year.

“Participating in the surveys can be a good reminder of ‘not-included’ operations your shop is performing so you can decide whether to include them as line items on your estimates,” Anderson said.

Each of the four unique surveys explores a different area of shop operations. Previous surveys examined “Who Pays for What?” in terms of body labor, frame/mechanical labor, and refinish operations.

The current survey focuses on aluminum repair labor rates, as well as about two dozen shop supply items, asking how frequently shops are paid for each by the eight largest auto insurers in the country.

Survey participants will receive a 60-page report with complete survey findings, broken down by region, insurer and DRP vs. non-DRP, at no charge. The report also includes analysis and resources to help shops better understand and use the information presented.

Anderson said the survey, which will take about 15-30 minutes, should be completed by the shop owner, manager or estimator who is most familiar with the shop’s billing practices and the payment practices of the largest national insurers. Each shop’s individual responses are held in the strictest confidence and are not released in any way; only cumulative data is released.

The results of previous surveys are also available online (

Collision Advice ( is an independent training and consulting firm featuring some of the most respected and experienced experts in the collision repair industry. CRASH Network ( is a subscription newsletter offering news and information not available from other industry sources.

Farmers Insurance® Supports Mission of Collision Repair Education Foundation™

Donation of Salvage Vehicles Provides Valuable Training and Funding to Prepare Future Generation of Collision Repair Specialists

WOODLAND HILLS, Calif. and HOFFMAN ESTATES, Ill., Sept. 15, 2016 /PRNewswire/ — Beginning this fall, Farmers Insurance® will start the process of donating 30 salvage vehicles to the Collision Repair Education Foundation™ for use at vocational technical training centers across the country. The vehicles will serve as a learning resource for the future generation of collision repair specialists.

Farmers® will deliver the first of the salvage vehicles to respective Collision Repair Education Foundation approved training centers in time for the fall semester. Once the donated vehicles are repaired and sold, the proceeds will be donated by Farmers to the foundation, who will use the funds to purchase essential training supplies for the training centers.

“Our work with the Collision Repair Education Foundation gives Farmers the opportunity to help support repair collision education and the careers of future repair specialists,” said Gerry Poirier, national auto physical damage strategy manager for Farmers Insurance. “The donated vehicles will serve as a valuable resource for students to learn skills required for careers in the auto collision industry.

The training centers are selected by submitting an application to the Collision Repair Education Foundation, which supports collision repair educational programs, schools and students to create qualified, entry-level employees and connect them with an array of career opportunities in the collision industry.

The first training center to receive a vehicle will be the Lake Career and Technical Center in Camdenton, Missouri.

“We look forward to delivering each and every salvage vehicle to training centers across the country,” said Melissa Marscin, director of grant programs at the Collision Repair Education Foundation. “We are thankful to be collaborating with Farmers Insurance to continue our mission of delivering vehicles to the centers throughout the 2016 school year.”

About Farmers Insurance
“Farmers Insurance®” and “Farmers®” are tradenames for a group of affiliated insurers providing insurance for automobiles, homes and small businesses and a wide range of other insurance and financial services and products. Farmers Insurance is proud to serve more than 10 million households with over 19 million individual policies, across all 50 states, through the efforts of more than 48,000 exclusive and independent agents and approximately 21,000 employees. Farmers Insurance Exchange, the largest of the three primary insurance insurers that make up Farmers Insurance, is recognized as one of the largest U.S. companies on the 2016 Fortune 500 list.

For more information about Farmers Insurance, visit, Twitter and Instagram, @WeAreFarmers, or

About the Collision Repair Education Foundation
The Collision Repair Education Foundation, founded in 1991, is a not-for-profit organization dedicated to securing donations that support philanthropic and collision repair education activities that promote and enhance career opportunities in the industry. For information on how to donate to programs supported by the Education Foundation, visit us online:

American Honda Expands Initiative to Help Reach Honda and Acura Customers for Airbag Recall

Date:                     August 26, 2016

To:                          Select Collision Industry Associations, Leaders and Colleagues

From:                    Gary Ledoux / American Honda

Subject:               Airbag Recall

We’re hopeful that you can help us get the word out about something.

While the Takata airbag inflator recalls affecting over 25 automotive brands in the United States have received a good amount of attention over the last few years, many affected vehicles have not yet been repaired, and we’re doing our best to encourage owners of recalled Honda and Acura vehicles to seek free repairs as soon as possible.

As part of that effort, you may recall that, in October 2015, we created and distributed Takata airbag inflator recall awareness posters tailored toward independent mechanical repair shops, collision repair shops and auto parts stores. The response to this effort was, frankly amazing, with over

120,000 posters distributed to independent shops across the country, and we greatly appreciate the efforts of everyone involved.

Since the time of that original initiative, the Takata airbag inflator recalls have expanded to include more models and model years, and we are now preparing to distribute updated posters that reflect the latest information. In the coming days, independent mechanical repair shops, collision repair shops, and auto parts sales personnel will start receiving the September issues of the following magazines: Brake & Front End, Import Car, Underhood Service, Tire Review, BodyShop Business, and Counterman.

Inside each issue will be a fold-out poster showing all affected Honda and Acura vehicles along with a phone number and websites (see below) where vehicle VINs can be checked for their recall status.

As with the original poster, shops and stores are encouraged to post the information where technicians, collision estimators, service managers, service writers, parts sales personnel, and customers can see them. When any of the affected models are encountered, shops are encouraged to check the vehicle’s VIN to see if the recall has been performed and if not, strongly encourage our mutual customer, the Honda or Acura owner, to immediately arrange a FREE repair at their local dealer.

Using the VIN, anyone can check a Honda or Acura vehicle’s recall status by going to, or by calling (888) 234-2138. More detailed information about Honda’s efforts surrounding the Takata airbag inflator recalls can also be found here:

If you have any questions for attribution in a story about the posters or Honda’s overall recall efforts, please feel free to contact Chris Martin in Honda Public Relations at

Thank you in advance for your help spreading this news!

Best Regards,

Gary Ledoux – Assistant National Manager American Honda Motor Co., Inc.

Collision Parts Marketing

ProFirst Administrator

Tel: 310-783-2818

For information about ProFirst Certified go to:

SCRS Launches Industry Career Center

Prosser, Washington, September 1, 2016 – The Society of Collision Repair Specialists (SCRS) is thrilled to announce the debut of the SCRS Career Center (; a new online resource designed to help you recruit qualified entrants in  to the collision repair industry, and to introduce them to rewarding careers within your business.

“The shortage of emerging technical staff entering collision repair businesses is one of the greatest challenges facing our industry,” shared SCRS Chairman Andy Dingman. “It’s important to SCRS to encourage new entrants in this industry and to help make them aware of the expansive career opportunities that exist for them in our field. Most importantly, it’s a priority for us to connect them with our members’ businesses. We want to do everything possible to make sure that hard-working young technicians find their way to a rewarding career in the industry.”

To bring the greatest advantage to job creators and provide the largest reach to individuals interested in a career in the automotive sector, the SCRS Career Center was created as part of an extensive network that includes the Auto Care Association and the Specialty Equipment Market Association (SEMA). It is an industry solution, created through industry collaboration. SCRS has issued notifications to the instructor and educational arms of the collision repair community in preparation for the launch, encouraging instructors to work with students and graduates on resume development, and to learn the search capabilities of the platform.

“Helping raise awareness of the solution was a big part of our launch focus,” added SCRS Education Committee Chairman, Kye Yeung. “Whether it’s someone putting their passion into learning the skills at a local vocational school, a high-level competitor competing at the SkillsUSA National Championship, or someone with tenured experience at a shop looking to move or grow into a new position, we want them to know there are plenty of options for them and that there is an industry-specific job board that can help them land the job of their dreams.”

“For an industry largely comprised of independently owned businesses, many can relate to the sentiment that ‘bigger isn’t always better’,” added Dingman. “Unlike more generalized commercial job boards, our site was developed by SCRS in partnership with other leading automotive trade associations, and was developed solely with industry employers in mind.”

Not only is the SCRS Career Center the best way to find qualified candidates for your business, but it’s a great way to reinvest in our community and help build the awareness of opportunity within the collision repair profession.

Visit the and connect with candidates that have the education and professional experience to make an impact from day one. The new SCRS Career Center will help streamline your hiring process with:

  • Unmatched exposure for job listings – SCRS, Auto Care Association and SEMA collectively represent the largest audience of qualified automotive industry professionals.
  • Easy online job management – You can enter job descriptions, check the status of postings, renew or discontinue postings, and even make payments online.
  • Resume searching access – With a paid job listing, you can search the resume database and use an automatic notification system to receive email notifications when new resumes match your criteria.
  • Company awareness – Along with each job posting, you can include information about your individual company and a link to your web site.

The SCRS Career Center can be found at Don’t miss this unique opportunity to be seen by an exclusive audience of the industry’s best and brightest!

For more information about SCRS, or to join as a member, please visit, call toll free 1-877-841-0660 or email us at


About SCRS: 

Through its direct members and 41 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS website: You can e-mail SCRS at the following address:

Upcoming Events

  1. SEMA Show

    October 31 - November 3
  2. Repairer Driven Education Series @SEMA Show

    October 31 - November 3