2014 CollisionWeek Insurance Company Opinion Survey


CollisionWeek invites your collision repair facility to take part in the 2014 national survey of repairers asking them to rate the claims handling performance of the 15 largest U.S. automobile insurance carriers.

As a professional collision repairer, you are in the unique position of having direct knowledge of the day to day performance of major automobile insurance carriers, something no other business sees. Are the carriers you deal with concerned about a quality repair for your customer? How knowledgeable are their field adjusters? Do they pay for all necessary procedures? Do they write estimates with OEM procedures in mind? Do they help (or hurt) your cycle time?

Please be candid, your individual responses will remain completely confidential!

The online survey takes an average of 10 to 15 minutes to complete and your ratings of each insurance company will be combined with others from across the country to create our annual report on repair facility opinions of the performance of the 15 largest automobile insurers in America.

To participate in the survey, please select the person in your shop that is most knowledgeable about insurers’ claims policies and ask them to follow the link below or type the following address into their Web browser to begin. When you have completed the survey, you will be presented with last year’s survey results as published in CollisionWeek.

To begin, visit:  http://www.collisionweek.com/survey/insurance

Thank you. We look forward to your participation!


Collision Repair Industry News Every Business Day Founded in 1999, CollisionWeek is an independently owned publication that accepts no advertisements and is supported entirely by subscribers.

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